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ManageEngine ServiceDesk Plus VS Scrutinizer

Compare ManageEngine ServiceDesk Plus VS Scrutinizer and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Scrutinizer logo Scrutinizer

Powerful tools for measuring and improving code quality for open- and closed-source development projects.
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • Scrutinizer Landing page
    Landing page //
    2021-10-12

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Scrutinizer features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Scrutinizer videos

+ Add

Scrutinizer NetFlow Analyzer: Example Uses Part (2)

More videos:

  • Review - Scrutinizer NetFlow & sFlow Analyzer

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and Scrutinizer)

ManageEngine ServiceDesk Plus

Scrutinizer

Help Desk
100 100%
Help Desk
0% 0
Code Coverage
0 0%
Code Coverage
100% 100
Service Desk
100 100%
Service Desk
0% 0
Code Quality
0 0%
Code Quality
100% 100

User comments

Share your experience with using ManageEngine ServiceDesk Plus and Scrutinizer. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and Scrutinizer

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

Scrutinizer Reviews

We have no reviews of Scrutinizer yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Scrutinizer seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine ServiceDesk Plus mentions (0)

We have not tracked any mentions of ManageEngine ServiceDesk Plus yet. Tracking of ManageEngine ServiceDesk Plus recommendations started around Mar 2021.

Scrutinizer mentions (2)

What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and Scrutinizer, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

CodeClimate - Code Climate provides automated code review for your apps, letting you fix quality and security issues before they hit production. We check every commit, branch and pull request for changes in quality and potential vulnerabilities.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Codacy - Automatically reviews code style, security, duplication, complexity, and coverage on every change while tracking code quality throughout your sprints.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

SensioLabs Insight - PHP Project Quality Done Right.

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