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ManageEngine ServiceDesk Plus VS NAKIVO Backup & Replication

Compare ManageEngine ServiceDesk Plus VS NAKIVO Backup & Replication and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

NAKIVO Backup & Replication logo NAKIVO Backup & Replication

NAKIVO Backup & Replication offers a complete data protection feature set, including local and offsite VM backup and replication, support for live applications & databases.
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • NAKIVO Backup & Replication Landing page
    Landing page //
    2022-12-24

Developed specifically for VMware vSphere, NAKIVO Backup & Replication delivers complete data protection for vCenter-managed and standalone ESXi workloads. With enterprise-grade functionality, the software solution provides efficient backups and ensures that your VMs, applications and data are recoverable within minutes. NAKIVO Backup & Replication fulfills all the requirements of today’s agile IT infrastructures by simplifying vSphere data protection, improving VM backup performance and ensuring data recovery.

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

NAKIVO Backup & Replication features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

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ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

NAKIVO Backup & Replication videos

No NAKIVO Backup & Replication videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and NAKIVO Backup & Replication)

ManageEngine ServiceDesk Plus

NAKIVO Backup & Replication

Help Desk
100 100%
Help Desk
0% 0
Cloud Storage
0 0%
Cloud Storage
100% 100
Monitoring Tools
40 40%
Monitoring Tools
60% 60
Service Desk
100 100%
Service Desk
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and NAKIVO Backup & Replication

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

NAKIVO Backup & Replication Reviews

Best Hyper-V Management Tools for Your Virtual Environment
NAKIVO Backup & Replication is a fast, effective, and reliable solution which can protect your virtual environment for a fraction of the price. Its rich feature set allows you to protect Hyper-V, VMware, and AWS EC2 environments with a single product, requiring minimum input on your part. By installing NAKIVO Backup & Replication, you can get access to multiple data...
Source: www.nakivo.com

What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and NAKIVO Backup & Replication, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Acronis Backup and Recovery - Acronis Backup is a data recovery solution that offers more ways of storing and recovering drives, folders and files as compared to other similar solutions.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

SolarWinds Backup - Modern server backup software

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

MSP360 - MSP360 (CloudBerry) Backup is a platform that comes with a managed backup service and delivers data protection to users.

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