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ManageEngine ServiceDesk Plus VS Cruz IoT Device Director

Compare ManageEngine ServiceDesk Plus VS Cruz IoT Device Director and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Cruz IoT Device Director logo Cruz IoT Device Director

Cruz IoT Device Director is a complete, scalable IT network monitoring solution that lets you manage your IoT devices directly from the vendor.
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • Cruz IoT Device Director Landing page
    Landing page //
    2022-02-12

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Cruz IoT Device Director features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Cruz IoT Device Director videos

No Cruz IoT Device Director videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and Cruz IoT Device Director)

ManageEngine ServiceDesk Plus

Cruz IoT Device Director

Help Desk
83 83%
Help Desk
17% 17
Network & Admin
0 0%
Network & Admin
100% 100
Service Desk
100 100%
Service Desk
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and Cruz IoT Device Director

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

Cruz IoT Device Director Reviews

We have no reviews of Cruz IoT Device Director yet.
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What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and Cruz IoT Device Director, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

N-able Backup - Backing up your data and data protection has never gotten easier.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Noction Flow Analyzer (NFA) - Powerful, Feature-rich, Affordable in-depth traffic analysis system, built with network engineers in mind.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

The Galileo Suite - The Galileo Suite is an IT network and data management platform that offers solutions like operational intelligence, performance monitoring, data security, predictive analysis, etc.

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