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ManageEngine ServiceDesk Plus VS ClickUp

Compare ManageEngine ServiceDesk Plus VS ClickUp and see what are their differences

Project Burndown
Burndown is project management, automated. Our smart scheduling technology constantly manages your team's schedule - based on your priorities, progress, and capacity - so you don’t have to. featured
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ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

ClickUp logo ClickUp

ClickUp's #1 rated productivity software is making more productive projects with a beautifully designed and intuitive platform.
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • ClickUp Landing page
    Landing page //
    2022-01-13

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

ClickUp features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

ClickUp videos

+ Add

ClickUp 2.0: Features, Pricing & More (2019)

More videos:

  • Tutorial - A Clickup Tour, Pros and Cons, & How to Set It Up (Full ClickUp Review and Tutorial)
  • Review - ClickUp 1.0 Review: Features, Pricing & Opinions
  • Review - ClickUp 2021 Review: Is it still the best project management software? (YES!)
  • Review - Clickup Review for Project Management 2022 | Better than Monday.com & Asana?
  • Review - Monday.com vs ClickUp Review (Simple Breakdown in 2022)
  • Review - ClickUp v Monday | Project Management Software Head-to-Head
  • Tutorial - ClickUp Tutorial - How to use ClickUp for Beginners

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and ClickUp)

ManageEngine ServiceDesk Plus

ClickUp

Help Desk
100 100%
Help Desk
0% 0
Project Management
0 0%
Project Management
100% 100
Service Desk
100 100%
Service Desk
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

Share your experience with using ManageEngine ServiceDesk Plus and ClickUp. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and ClickUp

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

ClickUp Reviews

  1. Great product

    All-in-one tool. We use it for docs, project management, tasks, wiki and so on. Awesome product!

  2. Awesome, complete and exciting platform !

    Been using Clickup for 8 months now and can't imagine life/work without it ... Very complete and in constant improvement thanks to a great team.

20 Obsidian Alternatives: Top Note-Taking Tools to Consider
ClickUp is an all-in-one productivity platform where teams come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, Whiteboards, and more. Easily customized with just a few clicks, ClickUp lets teams of all types and sizes deliver work more effectively, boosting productivity to new heights!
Source: clickup.com
Top 10 Figma Alternatives for Your Design Needs | ClickUp
Need a gorgeous design but don’t want to start from scratch? ClickUp Templates get you to your goals faster with premade (but customizable) sections. We recommend using Whiteboard templates for maximum creative freedom, but you can dig into ClickUp’s template library with 1,000+ other options.
Source: clickup.com
One App to Rule Them All vs All Workflows All the Time
The project management paradigm in ClickUp is little different from that found in systems like Trello: it’s all about tasks, and their statuses. The default task management mode is manual, however, ClickAp does offer ‘workflow automations’, which allow you to set up When-Then rules to trigger specific events (like task status changes or task assignments) when other events...
Source: www.pneumatic.app
11 Ayanza Alternatives
ClickUp is a software application that can be demos on-demand, live webinars, mentorship accessed, and anyone can participate in a public chat room. You can connect more effectively with individuals or groups, add notes to action items, and link activities to get more done together. Each job has hundreds of customizable options, and new ones are added every week. The...
Source: www.justalternativeto.com
10 Best AI Tools for Customer Service to Elevate Your Support
Instead of organizing your customer service processes from scratch, use one of ClickUp’s 1,000+ templates. We recommend the ClickUp Customer Support Work Breakdown Structure Template—it helps you organize and assign tickets, set deadlines, analyze KPIs, and monitor performance. ClickUp also has templates containing AI prompts and those focusing on sales enablement, CRM,...
Source: clickup.com

Social recommendations and mentions

Based on our record, ClickUp seems to be more popular. It has been mentiond 108 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine ServiceDesk Plus mentions (0)

We have not tracked any mentions of ManageEngine ServiceDesk Plus yet. Tracking of ManageEngine ServiceDesk Plus recommendations started around Mar 2021.

ClickUp mentions (108)

View more

What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and ClickUp, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Basecamp - A simple and elegant project management system.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

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