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ManageEngine ServiceDesk Plus VS Wrike

Compare ManageEngine ServiceDesk Plus VS Wrike and see what are their differences


Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.
ManageEngine ServiceDesk Plus Landing Page
ManageEngine ServiceDesk Plus Landing Page
Wrike Landing Page
Wrike Landing Page

ManageEngine ServiceDesk Plus details

Categories
Service Desk Help Desk Ticketing System Incident Management IT Service Management IT Asset Management Change Management
Website manageengine.com  
Pricing URL Official ManageEngine ServiceDesk Plus Pricing  
Details $freemium $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)
Platforms
Windows Linux Browser
Release Date-

Wrike details

Categories
Project Management Work Management Task Management
Website wrike.com  
Pricing URL Official Wrike Pricing  
Details $-
Platforms
-
Release Date-

ManageEngine ServiceDesk Plus features and specs

Incident ManagementReduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
Asset ManagementOptimize asset utilization, avoid vulnerabilities, and ensure license compliance.
Project ManagementCreate projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
Problem ManagementAnalyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
CMDBVisually build relationships between CIs and analyze the business impact of any outages or change implementations.
Service catalogShowcase your available services to end users, with custom SLAs and multi-stage approvals.
Change managementStreamline planning, approval, and implementation with automated workflows.
Enterprise service managementExtend proven ITSM best practices to HR, finance, and other service delivery areas.
IT release managementMake your releases work in tandem with your change management process.

Wrike features and specs

Not specified yet

Wrike Pricing
Wrike Pricing Screenshot

ManageEngine ServiceDesk Plus videos

ServiceDesk Plus overview demo

Wrike videos

Wrike Project Management Demo

More videos:

  • - Wrike Review, Features and Benefits Overview: Is it Still Worth Using in 2020?
  • - Wrike Review | Online Project Management Tool | Pearl Lemon Reviews

Category Popularity beta

0-100% (relative to ManageEngine ServiceDesk Plus and Wrike)
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3%
97%
97
100
100%
0%
0
3
3%
97%
97
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and Wrike

ManageEngine ServiceDesk Plus Reviews

8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.

Wrike Reviews

The 8 Best Basecamp Alternatives for Your Projects
Nothing in particular makes this tool special; it just does everything you want it to do. Wrike is kind of like a Swiss Army knife in that regard. It’s universal and useful in most cases. Whereas Basecamp works best for teams that don’t require any financial management or special task management features, Wrike fills in all of those gaps to give an “all-in-one” experience...
Source: www.fool.com
22 Best Wrike Alternatives For Project Management in 2020 (Free & Paid)
Cons: An accounting firm designed Nutcache as invoicing software. Like many other Wrike alternatives and Wrike itself, it has grown into project management and is missing traditional project management functionality like Gantt Charts and customizable templates. Nutcache also only supports Agile projects, not projects using more common methodologies such as Waterfall.
Best Project Management Software, Tools and Practices
Wrike is one of the most complete project management tools you can find, but it comes at a price – its price! It is the most expensive solution on our list, but Wrike offers Gantt charts, visual reports, real-time collaboration, workload management, financial management, scheduling and much more. You can organize your project from the very beginning to finish, because the...
Source: myhours.com
The 10 Best Free Wrike Alternatives To Use in 2020 (Free & Trial)
The last spot in this roundup of free Wrike alternatives goes to Flow. Flow is a rather simplistic alternative solution to Wrike. If you feel Wrike’s features are overwhelming and too complicated for your team, Flow is the right tool to go for!
50 Best Project Management Tools for 2019
Wrike is a robust and versatile tool that helps team collaborate better and communicate with greater transparency. Wrike has plenty of best-in-class collaboration, communication and document management tools. The tool allows to set priorities and align your team to work faster and smarter. Features:

What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and Wrike, you can also consider the following products

HarmonyPSA - HarmonyPSA - Professional Services Automation (PSA) for IT Businesses

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Basecamp - A simple and elegant project management system.

Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

Smartsheet - Smartsheet is an intuitive online project management tool enabling teams to increase productivity using cloud, collaboration, & mobile technologies.

User comments

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