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ManageEngine ServiceDesk Plus VS Chef

Compare ManageEngine ServiceDesk Plus VS Chef and see what are their differences

Unimus
Unimus is a Network Automation and Configuration management (NCM) solution designed for fast deployment network-wide and ease of use. Unimus does not require learning any abstraction or templating languages, and does not require any coding skills. featured
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ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Chef logo Chef

Automation for all of your technology. Overcome the complexity and rapidly ship your infrastructure and apps anywhere with automation.
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • Chef Landing page
    Landing page //
    2023-10-19

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Chef features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Chef videos

+ Add

Chef - Movie Review

More videos:

  • Review - Pro Chef Breaks Down Cooking Scenes from Movies | GQ
  • Review - Pro Chefs Review Restaurant Scenes In Movies | Test Kitchen Talks | Bon Appétit

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and Chef)

ManageEngine ServiceDesk Plus

Chef

Help Desk
100 100%
Help Desk
0% 0
DevOps Tools
0 0%
DevOps Tools
100% 100
Service Desk
100 100%
Service Desk
0% 0
Continuous Integration
0 0%
Continuous Integration
100% 100

User comments

Share your experience with using ManageEngine ServiceDesk Plus and Chef. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and Chef

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

Chef Reviews

5 Best DevSecOps Tools in 2023
There are multiple providers for Infrastructure as Code such as AWS CloudFormation, RedHat Ansible, HashiCorp Terraform, Puppet, Chef, and others. It is advised to research each to determine what is best for any given situation since each has pros and cons. Some of these also are not completely free while others are. There are also some that are specific to a particular...
Source: devopsauthority.tech
Best 8 Ansible Alternatives & equivalent in 2022
Chef is a useful DevOps tool for achieving speed, scale, and consistency. It is a Cloud based system. It can be used to ease out complex tasks and perform automation.
Source: www.guru99.com
Top 5 Ansible Alternatives in 2022: Server Automation Solutions by Alexander Fashakin on the 19th Aug 2021 facebook Linked In Twitter
Chef makes it easier to manage and configure your servers. With Chef, you can integrate services such as Amazon’s EC2, Microsoft Azure, or Google Cloud Platform to automatically provision and configure new machines. It enables all components of an IT infrastructure to be connected and facilitates adding new elements without manual intervention.
Source: www.servertribe.com
Ansible vs Chef: What’s the Difference?
So, which of these are better? In reality, it depends on what your organization needs. Chef has been around longer and is great for handling extremely complex tasks. Ansible is easier to install and use, and therefore is more limited in how difficult the tasks can be. It’s just a matter of understanding what’s important for your business, and that goes beyond a simply...
Source: www.simplilearn.com
Chef vs Puppet vs Ansible
Chef follows the cue of Puppet in this section of the Chef vs Puppet vs ansible debate. How? The master-slave architecture of Chef implies running the Chef server on the master machine and running the Chef clients as agents on different client machines. Apart from these similarities with Puppet, Chef also has an additional component in its architecture, the workstation. The...
Source: www.whizlabs.com

What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and Chef, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Ansible - Radically simple configuration-management, application deployment, task-execution, and multi-node orchestration engine

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Jenkins - Jenkins is an open-source continuous integration server with 300+ plugins to support all kinds of software development

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Puppet Enterprise - Get started with Puppet Enterprise, or upgrade or expand.

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