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ManageEngine ServiceDesk Plus VS Jenkins

Compare ManageEngine ServiceDesk Plus VS Jenkins and see what are their differences

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ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Jenkins logo Jenkins

Jenkins is an open-source continuous integration server with 300+ plugins to support all kinds of software development
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • Jenkins Landing page
    Landing page //
    2023-04-15

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Jenkins features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Jenkins videos

+ Add

Mick Jenkins - The Circus Album Review | DEHH

More videos:

  • Review - Mick Jenkins - The Water[s] ALBUM REVIEW
  • Review - Mick Jenkins - THE WATERS First REACTION/REVIEW

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and Jenkins)

ManageEngine ServiceDesk Plus

Jenkins

Help Desk
100 100%
Help Desk
0% 0
DevOps Tools
0 0%
DevOps Tools
100% 100
Service Desk
100 100%
Service Desk
0% 0
Continuous Integration
0 0%
Continuous Integration
100% 100

User comments

Share your experience with using ManageEngine ServiceDesk Plus and Jenkins. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and Jenkins

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

Jenkins Reviews

What Are The Best Alternatives To Ansible? | Attune, Jenkins &, etc.
Jenkin is a popular tool for performing continuous integration of software projects in the market. Plus, it continues the delivery of projects regardless of the platform you’re working on. And it is also responsible for handling any build or continuous integration with various testing and development technologies. As a product, Jenkins is more developer-centric and...
Source: www.apzomedia.com
Best 8 Ansible Alternatives & equivalent in 2022
Jenkins is an open-source continuous integration tool. It is written using the Java programming language. It facilitates real-time testing and reporting on isolated changes in a larger code base. This software similar to Ansible helps developers to quickly find and solve defects in their code base & automate testing of their builds.
Source: www.guru99.com
15 Best Jenkins Alternatives (Open Source & Paid) in 2021
Strider is an open source Jenkins alternative tool. Its written in Node.JS / JavaScript. It is one of the tools like Jenkins which uses MongoDB as a backing store. Hence, MongoDB and Node.js are essential for installing this CI. The tool offers supports for different plugins that modify the database schema & register HTTP routes.
Source: www.guru99.com
35+ Of The Best CI/CD Tools: Organized By Category
Spinnaker is an open-source continuous delivery tool. It can be used to deploy your applications across multiple cloud providers. It’s quite clear that Spinnaker was made with CI/CD pipelines in mind. You can automate system tests, manage your rollouts, and trigger pipelines through git events. Additionally, it’s compatible with CRON, Travis CI, Jenkins, and Docker.
Source: www.cloudzero.com
10 Jenkins Alternatives in 2021 for Developers
You’ve now had the opportunity to take a closer look at ten of the best Jenkins alternatives that are available on the market in 2021. Automation allows for software development to be more efficient and less stressful. These reputable resources can improve your workflow and make things easier than they ever have been in the past. Don’t be afraid to steer yourself away from...
Source: solutionsuggest.com

Social recommendations and mentions

Based on our record, Jenkins seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine ServiceDesk Plus mentions (0)

We have not tracked any mentions of ManageEngine ServiceDesk Plus yet. Tracking of ManageEngine ServiceDesk Plus recommendations started around Mar 2021.

Jenkins mentions (6)

View more

What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and Jenkins, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

CircleCI - CircleCI gives web developers powerful Continuous Integration and Deployment with easy setup and maintenance.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Codeship - Codeship is a fast and secure hosted Continuous Delivery platform that scales with your needs.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Travis CI - Focus on writing code. Let Travis CI take care of running your tests and deploying your apps.

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