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ManageEngine ServiceDesk Plus VS 10Duke Enterprise

Compare ManageEngine ServiceDesk Plus VS 10Duke Enterprise and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

10Duke Enterprise logo 10Duke Enterprise

Powerful cloud-based licensing solution designed for fast-growing software businesses looking to scale up software licensing & minimize friction.
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • 10Duke Enterprise Product page Dec 4 2023
    Product page Dec 4 2023 //
    2023-12-04

10Duke Enterprise is a scalable and flexible licensing solution enabling software vendors to easily configure, manage and monetize the licenses they provide to their customers in real-time. Gain a single point of license control for desktop, SaaS, and mobile apps, APIs, VMs and devices. It’s cloud-native, supports all license models, integrates with CRM & Ecommerce, has a built-in Customer Identity Management solution, and supports offline scenarios. 10Duke Enterprise is used by SMBs and Fortune 500 customers alike.

  • Reduce your internal cost of license management and gain a single point of license management.
  • Improve how your customers can try and access your products using 10Duke's unique "Identity-based licensing" approach.
  • Learn how and when your customers are using your licenses and product features to help drive license sales.
  • Get an easy to integrate, market-leading solution built by experts.
  • Prevent revenue leakage by means of a real-time licensing and access control solution.

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

10Duke Enterprise features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

10Duke Enterprise videos

+ Add

10Duke - Software Licensing Explained

More videos:

  • Review - Why Foundry Switched From an In-house Software Licensing System to 10Duke
  • Demo - 10Duke and MAXON - How to Drive Revenue Through Modern Software Licensing and Entitlements

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and 10Duke Enterprise)

ManageEngine ServiceDesk Plus

10Duke Enterprise

Help Desk
100 100%
Help Desk
0% 0
License Management
0 0%
License Management
100% 100
Service Desk
100 100%
Service Desk
0% 0
Security & Privacy
0 0%
Security & Privacy
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and 10Duke Enterprise

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

10Duke Enterprise Reviews

We have no reviews of 10Duke Enterprise yet.
Be the first one to post

What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and 10Duke Enterprise, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Labs64 NetLicensing - Monetize your digital products and services

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Quick License Manager - Quick License Manager (QLM) is a license protection framework that creates professional and secure license keys to protect software against piracy.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

LicenseSpring - Reliable and easy to use License-As-A-Service (LaaS) for for any software application

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