Software Alternatives & Reviews

ManageEngine ServiceDesk Plus VS LicenseSpring

Compare ManageEngine ServiceDesk Plus VS LicenseSpring and see what are their differences

ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

LicenseSpring logo LicenseSpring

Reliable and easy to use License-As-A-Service (LaaS) for for any software application
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • LicenseSpring Landing page
    Landing page //
    2021-07-24

Issuing and managing software licenses does not have to be difficult. LicenseSpring allows software vendors to control the state of their application according to their license agreements. It's easy to configure the simplest or the most complex license policies, and then use them as a template when issuing licenses.

Connections from the Software Vendor's client applications to our cloud based service is done through one of our SDKs or through the use of our RESTful APIs.

We also provide an end-user portal as well as a distributor portal to allow self-serve support, as well as aide in providing a mechanism to help vendors distribute their software through resellers.

LicenseSpring

$ Details
freemium $99.0 / Monthly
Platforms
Windows Web Android Mac OSX Linux Docker iOS REST API Cross Platform iPhone Shopify Java Python .Net Azure C Go C++ Objective-C Swift AWS Salesforce

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

LicenseSpring features and specs

  • Node Locked Licensing: Yes
  • Time Limited Licensing: Yes
  • Floating Licenses: Yes
  • Consumption Licensing: Yes
  • Trial Licensing: Yes
  • Dynamic Entitlements: Yes
  • SSO Integration: Yes

ManageEngine ServiceDesk Plus videos

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

LicenseSpring videos

LicenseSpring Explained

More videos:

  • Demo - LicenseSpring Overview and Demo
  • Tutorial - How to Node-Lock Licenses with LicenseSpring
  • Tutorial - Offline License Activation with LicenseSpring

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and LicenseSpring)
Help Desk
100 100%
0% 0
License Management
0 0%
100% 100
Service Desk
100 100%
0% 0
Security & Privacy
0 0%
100% 100

Questions and Answers

As answered by people managing ManageEngine ServiceDesk Plus and LicenseSpring.

What's the story behind your product?

LicenseSpring's answer:

We are a spin-off of PDF Pro Software Inc, a company that develops and commercializes PDF Editing software for desktop. Back in 2017, we were looking for a good, no-nonsense license manager on the market, and to our surprise we found two types of solutions: the first category were archaic but expensive incumbents such as Flexera or Thales who were not interested in creating modern user-friendly Licensing solutions. The other category were many startups, whom we did not trust to survive in the long run, and simply did not have the capabilities we needed. We decided to build our own licensing tool, and offer it initially for free to anyone who wanted to give us feedback. Today we boast over 1000 active accounts with vendors of all sizes and industries. Our goal is to be the best licensing API in the world.

What makes your product unique?

LicenseSpring's answer:

I think our ease of use, and our no nonsense approach to our customer support / client onboarding.

Why should a person choose your product over its competitors?

LicenseSpring's answer:

Do not chose Licensespring if you would like to be price gouged by Flexera or Thales, as we are an order of magnitude cheaper since we charge based on usage, not based on licensed revenue.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and LicenseSpring

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.

LicenseSpring Reviews

We have no reviews of LicenseSpring yet.
Be the first one to post

Social recommendations and mentions

Based on our record, LicenseSpring seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine ServiceDesk Plus mentions (0)

We have not tracked any mentions of ManageEngine ServiceDesk Plus yet. Tracking of ManageEngine ServiceDesk Plus recommendations started around Mar 2021.

LicenseSpring mentions (5)

  • how to package on-prem solution?
    User licenses (these are either machine based, or named user based, like having a unique user name). You'll need to build some type of license entitlement functionaly on your software, or integrate it with something like LicenseSpring. Source: 11 months ago
  • Show HN: Easy-to-use licensing library for .NET apps
    If I were concerned about licensing, then I'm really not sure I'd put my faith into a library like thus - not least that if the app just shipped with the dll, then it could be swapped out in the blink of an eye with a stub. There's significantly more involved in managing this sort of thing that a simplistic library such as this can manage. Companies concerned with licensing usually do it because they're protecting... - Source: Hacker News / about 1 year ago
  • Looking for self-hosted alternative to Keygen.sh (for Software Licensing)?
    Hello, you can also try us out (licensespring.com), we're similar to the providers you mentioned. Source: over 1 year ago
  • Got my Python software finished. How do I secure it?
    I found https://licensespring.com/ which sounds amazing but it seems once you apply it the code is still held locally even if the licence is not O.K., meaning it can still be reverse engineered. Source: over 1 year ago
  • Got my Python software finished. How do I secure it?
    Take a look, might be suitable: https://licensespring.com/. Source: over 1 year ago

What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and LicenseSpring, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

10Duke Enterprise - Powerful cloud-based licensing solution designed for fast-growing software businesses looking to scale up software licensing & minimize friction.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Labs64 NetLicensing - Monetize your digital products and services

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Quick License Manager - Quick License Manager (QLM) is a license protection framework that creates professional and secure license keys to protect software against piracy.