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ManageEngine Mobile Device Manager Plus VS tawk.to

Compare ManageEngine Mobile Device Manager Plus VS tawk.to and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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ManageEngine Mobile Device Manager Plus logo ManageEngine Mobile Device Manager Plus

ManageEngine Mobile Device Manager Plus is an enterprise mobile device management solution that is designed to enhance employee productivity without compromising on corporate security.

tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
  • ManageEngine Mobile Device Manager Plus Landing page
    Landing page //
    2022-12-25
  • tawk.to Landing page
    Landing page //
    2023-07-22

ManageEngine Mobile Device Manager Plus features and specs

  • Comprehensive Device Management
    ManageEngine MDM Plus offers comprehensive device management capabilities, including app management, security management, and device tracking, making it suitable for diverse enterprise needs.
  • Cross-Platform Support
    Supports multiple operating systems including iOS, Android, and Windows, enabling seamless management of a diverse fleet of devices.
  • Remote Troubleshooting
    Provides remote control and troubleshooting features, allowing IT teams to resolve issues promptly without needing physical access to the device.
  • User-Friendly Interface
    Features an intuitive and user-friendly interface which simplifies the process of device management and reduces the learning curve.
  • Cost-Effective
    Offers competitive pricing with a wide range of features that provide good value for money, especially for small to medium-sized businesses.
  • Scalability
    Easily scalable to manage a growing number of devices, making it a good long-term solution for businesses expecting growth.
  • Enhanced Security Features
    Includes robust security features like remote wipe, encryption, and compliance management to ensure that enterprise data is protected.

Possible disadvantages of ManageEngine Mobile Device Manager Plus

  • Initial Setup Complexity
    The initial setup process can be complex and time-consuming, requiring substantial IT expertise to configure correctly.
  • Limited Advanced Analytics
    Lacks some advanced analytics and reporting features compared to some competitors, potentially limiting insights for highly data-driven organizations.
  • Performance Issues
    Some users have reported occasional performance issues, such as slow response times or glitches, which can affect productivity.
  • Customer Support
    While the company offers various support options, some users have felt that the responsiveness and effectiveness of customer support could be improved.
  • Feature Integration
    Integration with other enterprise systems and software might require additional configuration and can sometimes be challenging to implement smoothly.

tawk.to features and specs

  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages of tawk.to

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

ManageEngine Mobile Device Manager Plus videos

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tawk.to videos

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Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

Category Popularity

0-100% (relative to ManageEngine Mobile Device Manager Plus and tawk.to)

ManageEngine Mobile Device Manager Plus

tawk.to

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Office & Productivity
100 100%
Office & Productivity
0% 0
Live Chat
0 0%
Live Chat
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine Mobile Device Manager Plus and tawk.to

ManageEngine Mobile Device Manager Plus Reviews

12 Best Asset Management Software For IT Teams In 2023
ManageEngine Mobile Device Manager Plus is a practical asset management system created specifically to organize and manage all mobile devices within your organization. The Mobile Device Management (MDM) software is designed to manage smartphones, laptops, tablets, desktops, and more with software management included.
Source: thectoclub.com
10 Best MDM Software: Mobile Device Management Solutions in 2023
ManageEngine Mobile Device Manager Plus is a robust MDM solution that enables businesses to harness the power of mobility. It offers a range of key features, such as application management, mobile device management, device containerization, and email management.
Source: www.softwaretestinghelp.com
8 Best Miradore Alternatives (In-Depth Comparison)
ManageEngine Mobile Device Manager Plus is a mobile device management solution that helps to track and manage mobile assets. It also helps to secure them with restrictions and passcode policies.
Source: www.zluri.com

tawk.to Reviews

9 Best Tidio Alternatives Compared
Tawk.to is a great solution for startups and small businesses. It’s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It offers customizable live chat widgets, real-time visitor monitoring, multi-agent chat handling, automated messaging, and built-in ticketing.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

Social recommendations and mentions

Based on our record, tawk.to seems to be more popular. It has been mentiond 47 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine Mobile Device Manager Plus mentions (0)

We have not tracked any mentions of ManageEngine Mobile Device Manager Plus yet. Tracking of ManageEngine Mobile Device Manager Plus recommendations started around Mar 2021.

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: almost 2 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: almost 2 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: about 2 years ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: about 2 years ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: about 2 years ago
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What are some alternatives?

When comparing ManageEngine Mobile Device Manager Plus and tawk.to, you can also consider the following products

Hexnode MDM - Mobile Device Management solution from Hexnode helps you monitor, manage and secure mobile devices across your organization.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Jamf Pro - Jamf Pro is comprehensive enterprise management software for the Apple platform, simplifying IT management for Mac, iPad, iPhone and Apple TV.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Scalefusion - Scalefusion is a Powerful Android, iOS, macOS & Windows 10 Device Management Solution for corporate-owned & employee-owned (BYOD) mobile, tablets, desktop & rugged devices.

Crisp Chat - Multi-channel customer support software

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