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LiveChat VS ManageEngine Mobile Device Manager Plus

Compare LiveChat VS ManageEngine Mobile Device Manager Plus and see what are their differences

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LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

ManageEngine Mobile Device Manager Plus logo ManageEngine Mobile Device Manager Plus

ManageEngine Mobile Device Manager Plus is an enterprise mobile device management solution that is designed to enhance employee productivity without compromising on corporate security.
  • LiveChat Landing page
    Landing page //
    2023-06-16
  • ManageEngine Mobile Device Manager Plus Landing page
    Landing page //
    2022-12-25

LiveChat

Website
livechat.com
Pricing URL
Official LiveChat Pricing
$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June
Edit details

ManageEngine Mobile Device Manager Plus

Website
manageengine.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

LiveChat features and specs

  • Easy to Use
    LiveChat offers a user-friendly interface that is easy to navigate even for beginners, making it simple to set up and use.
  • Integration Options
    The platform supports a wide range of integrations with other popular tools such as CRM systems, email marketing services, and ecommerce platforms.
  • Real-time Monitoring
    It provides real-time visitor monitoring, enabling you to see who is on your website and engage with them proactively.
  • Multichannel Support
    LiveChat allows communication not just through chat, but also email, social media, and other channels, offering a unified customer support experience.
  • Data Analytics and Reporting
    Comprehensive analytics and reporting features help businesses track performance, gather insights, and improve their customer service strategy.

Possible disadvantages of LiveChat

  • Price
    LiveChat can be relatively expensive compared to some other chat services, which may be a concern for small businesses or startups with tight budgets.
  • Limited Free Plan
    The free plan offered by LiveChat has limited features and functionalities, making it less beneficial for businesses that are not ready to invest in the paid plans.
  • Customization Limitations
    While LiveChat offers customization options, they may not be as extensive as some users might require for special needs or unique branding requirements.
  • Learning Curve for Advanced Features
    Some of the more advanced features and integrations can have a learning curve, requiring time and effort to fully leverage.
  • Overwhelming for Small Teams
    The extensive features and options might be overwhelming for small teams who may not need all the functionalities provided.

ManageEngine Mobile Device Manager Plus features and specs

  • Comprehensive Device Management
    ManageEngine MDM Plus offers comprehensive device management capabilities, including app management, security management, and device tracking, making it suitable for diverse enterprise needs.
  • Cross-Platform Support
    Supports multiple operating systems including iOS, Android, and Windows, enabling seamless management of a diverse fleet of devices.
  • Remote Troubleshooting
    Provides remote control and troubleshooting features, allowing IT teams to resolve issues promptly without needing physical access to the device.
  • User-Friendly Interface
    Features an intuitive and user-friendly interface which simplifies the process of device management and reduces the learning curve.
  • Cost-Effective
    Offers competitive pricing with a wide range of features that provide good value for money, especially for small to medium-sized businesses.
  • Scalability
    Easily scalable to manage a growing number of devices, making it a good long-term solution for businesses expecting growth.
  • Enhanced Security Features
    Includes robust security features like remote wipe, encryption, and compliance management to ensure that enterprise data is protected.

Possible disadvantages of ManageEngine Mobile Device Manager Plus

  • Initial Setup Complexity
    The initial setup process can be complex and time-consuming, requiring substantial IT expertise to configure correctly.
  • Limited Advanced Analytics
    Lacks some advanced analytics and reporting features compared to some competitors, potentially limiting insights for highly data-driven organizations.
  • Performance Issues
    Some users have reported occasional performance issues, such as slow response times or glitches, which can affect productivity.
  • Customer Support
    While the company offers various support options, some users have felt that the responsiveness and effectiveness of customer support could be improved.
  • Feature Integration
    Integration with other enterprise systems and software might require additional configuration and can sometimes be challenging to implement smoothly.

Analysis of LiveChat

Overall verdict

  • LiveChat is a reliable and efficient choice for businesses seeking to enhance their customer service capabilities and engagement. Its comprehensive features and integrations make it one of the leading live chat solutions on the market.

Why this product is good

  • LiveChat is considered a good tool for businesses looking to offer real-time customer support. It provides an intuitive user interface, robust features including chat customization, analytics, multi-channel support, and CRM integrations. It helps improve customer satisfaction by allowing for quick resolutions and personalized interactions.

Recommended for

    LiveChat is highly recommended for businesses of all sizes that wish to improve their customer support operations. It's particularly beneficial for eCommerce platforms, SMEs, and large enterprises looking to increase sales through enhanced customer communication and support.

Analysis of ManageEngine Mobile Device Manager Plus

Overall verdict

  • ManageEngine Mobile Device Manager Plus is generally regarded as a solid choice for mobile device management, especially for organizations looking for an all-in-one solution that balances functionality and ease of use.

Why this product is good

  • ManageEngine Mobile Device Manager Plus is considered a good solution because it offers a comprehensive feature set for managing mobile devices. It supports device management across multiple platforms including iOS, Android, and Windows. The tool provides robust security features, application management, and remote troubleshooting abilities. Additionally, its user-friendly interface and scalability make it suitable for businesses of various sizes. The solution is backed by strong customer support and regular updates to ensure it meets the evolving needs of mobile device management.

Recommended for

    This solution is recommended for small to medium-sized businesses as well as large enterprises that require a reliable and cost-effective mobile device management solution. It's ideal for IT departments that need to manage a diverse array of devices across different operating systems.

LiveChat videos

+ Add

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

ManageEngine Mobile Device Manager Plus videos

No ManageEngine Mobile Device Manager Plus videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to LiveChat and ManageEngine Mobile Device Manager Plus)

LiveChat

ManageEngine Mobile Device Manager Plus

Customer Support
100 100%
Customer Support
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Live Chat
100 100%
Live Chat
0% 0
Office & Productivity
0 0%
Office & Productivity
100% 100

User comments

Share your experience with using LiveChat and ManageEngine Mobile Device Manager Plus. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveChat and ManageEngine Mobile Device Manager Plus

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

ManageEngine Mobile Device Manager Plus Reviews

12 Best Asset Management Software For IT Teams In 2023
ManageEngine Mobile Device Manager Plus is a practical asset management system created specifically to organize and manage all mobile devices within your organization. The Mobile Device Management (MDM) software is designed to manage smartphones, laptops, tablets, desktops, and more with software management included.
Source: thectoclub.com
10 Best MDM Software: Mobile Device Management Solutions in 2023
ManageEngine Mobile Device Manager Plus is a robust MDM solution that enables businesses to harness the power of mobility. It offers a range of key features, such as application management, mobile device management, device containerization, and email management.
Source: www.softwaretestinghelp.com
8 Best Miradore Alternatives (In-Depth Comparison)
ManageEngine Mobile Device Manager Plus is a mobile device management solution that helps to track and manage mobile assets. It also helps to secure them with restrictions and passcode policies.
Source: www.zluri.com

Social recommendations and mentions

Based on our record, LiveChat seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: about 3 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: about 4 years ago

ManageEngine Mobile Device Manager Plus mentions (0)

We have not tracked any mentions of ManageEngine Mobile Device Manager Plus yet. Tracking of ManageEngine Mobile Device Manager Plus recommendations started around Mar 2021.

What are some alternatives?

When comparing LiveChat and ManageEngine Mobile Device Manager Plus, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Hexnode MDM - Mobile Device Management solution from Hexnode helps you monitor, manage and secure mobile devices across your organization.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Jamf Pro - Jamf Pro is comprehensive enterprise management software for the Apple platform, simplifying IT management for Mac, iPad, iPhone and Apple TV.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Scalefusion - Scalefusion is a Powerful Android, iOS, macOS & Windows 10 Device Management Solution for corporate-owned & employee-owned (BYOD) mobile, tablets, desktop & rugged devices.

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