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Malcolm App VS Flagsmith

Compare Malcolm App VS Flagsmith and see what are their differences

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Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement. featured
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Malcolm App logo Malcolm App

Customer self-service made easy

Flagsmith logo Flagsmith

Flagsmith lets you manage feature flags and remote config across web, mobile and server side applications. Deliver true Continuous Integration. Get builds out faster. Control who has access to new features. We're Open Source.
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  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

  • Flagsmith Landing page
    Landing page //
    2021-10-23

Malcolm App

Website
malcolm.app
Pricing URL
Official Malcolm App Pricing
$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19
Edit details

Flagsmith

Website
flagsmith.com
Pricing URL
Official Flagsmith Pricing
$ Details
freemium
Platforms
-
Release Date
2018 June
Edit details

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Flagsmith features and specs

  • Feature Flags: Yes
  • Remote Config: Yes
  • A/B/X Testing & Optimization: Yes
  • Organization Management: Yes
  • Integrations: Yes

Malcolm App videos

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Introducing Malcolm!

Flagsmith videos

No Flagsmith videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Malcolm App and Flagsmith)

Malcolm App

Flagsmith

Customer Support
100 100%
Customer Support
0% 0
Developer Tools
0 0%
Developer Tools
100% 100
Customer Service
100 100%
Customer Service
0% 0
Feature Flags
0 0%
Feature Flags
100% 100

Questions and Answers

As answered by people managing Malcolm App and Flagsmith.

Why should a person choose your product over its competitors?

Malcolm App's answer

The product is more powerful

What's the story behind your product?

Malcolm App's answer

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Malcolm App and Flagsmith. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Malcolm App and Flagsmith

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Flagsmith Reviews

The 8 best free and open-source feature flag services
BlogBackSign inBlogThe 8 best free and open-source feature flag servicesPosted byThe best open-source feature flag tools1. PostHogWhat is PostHog?Supported librariesHow much does it cost?2. UnleashWhat is Unleash?Supported SDKsHow much does it cost?3. GrowthBookWhat is GrowthBook?Supported SDKsHow much does it cost?4. FlagsmithWhat is Flagsmith?Supported SDKsHow much does it...
Source: posthog.com

Social recommendations and mentions

Based on our record, Flagsmith seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

Flagsmith mentions (13)

  • Why use Open Source Feature Flags?
    Considering all these points, the team at Flagsmith has developed a feature flag management platform Flagsmith and made it open source. The core functionality is open and you can check out the GitHub repository here. I have utilized and authored several blogs discussing their excellent offerings and strategies. - Source: dev.to / 2 months ago
  • free-for.dev
    Flagsmith - Release features with confidence; manage feature flags across web, mobile, and server side applications. Use our hosted API, deploy to your own private cloud, or run on-premise. - Source: dev.to / over 1 year ago
  • Which startups are made using Django?
    Flagsmith is written in Django and is open source as well: https://flagsmith.com. Source: almost 2 years ago
  • The actual infrastructure costs of running SaaS at scale (billions of requests/month)
    Before we dive in, one important call-out: We provide our feature management product to customers in three ways depending on how they want to have it managed: Fully Managed SaaS API, Fully Managed Private Cloud SaaS API and Self-Hosted. The infrastructure costs that we are sharing is for our customers that leverage our Fully Managed SaaS API offering (try it free: https://flagsmith.com/) which represents a portion... - Source: dev.to / about 2 years ago
  • The Story Behind Our Open Source Ecommerce Platform with +9,000 GH stars in 6 months
    On March 15th, Sebastian Rindom, the CEO & Co-founder of Medusa, did an interview with Flagsmith where he talked about how Medusa started, why create a headless commerce solution, why make it open-source, and more. - Source: dev.to / about 2 years ago
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What are some alternatives?

When comparing Malcolm App and Flagsmith, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

LaunchDarkly - LaunchDarkly is a powerful development tool which allows software developers to roll out updates and new features.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

ConfigCat - ConfigCat is a developer-centric feature flag service with unlimited team size, awesome support, and a reasonable price tag.

Zendesk Support - Social Customer Support and Help Desk and Ticketing

Unleash - Open source Feature toggle/flag service. Helps developers decrease their time-to-market and to increase learning through experimentation.

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