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Magnetic North VS NICE inContact

Compare Magnetic North VS NICE inContact and see what are their differences

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Contents:
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Magnetic North logo Magnetic North

Cloud contact center & PBX

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Magnetic North Landing page
    Landing page //
    2022-12-19
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Magnetic North videos

No Magnetic North videos yet. You could help us improve this page by suggesting one.

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Magnetic North and NICE inContact)

Magnetic North

NICE inContact

Communication
3 3%
Communication
97% 97
Call Center Software
7 7%
Call Center Software
93% 93
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Cloud Contact Center
100 100%
Cloud Contact Center
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Magnetic North and NICE inContact

Magnetic North Reviews

We have no reviews of Magnetic North yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Magnetic North seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Magnetic North mentions (3)

  • DAE not know that the North Pole isn't an actual real place?
    Magnetic North Pole vs Geographic North Pole Both are real places. Source: about 1 year ago
  • Family was walking up the wrong way up the REV.
    ... And watch it point to an arbitrary location nowhere near North Pole. Source: about 1 year ago
  • Did a quick search...
    Magnetic North vs Geographic (True) North Pole: https://gisgeography.com/magnetic-north-vs-geographic-true-pole/. Source: over 1 year ago

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

What are some alternatives?

When comparing Magnetic North and NICE inContact, you can also consider the following products

Pims Auto Dialer - Pims Auto Dialer is a web based call center suite with inbound, outbound and broadcast dialing functions that can send custom text and emails based on call dispositions made by agents, works on Windows, Mac or Linux.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

RingCentral Contact Center - The Collaborative Contact Center solution from the industry

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aloware - Aloware stands at the forefront of providing all-in-one cloud based contact center solutions.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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