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NICE inContact VS Aloware

Compare NICE inContact VS Aloware and see what are their differences

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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Aloware logo Aloware

Aloware stands at the forefront of providing all-in-one cloud based contact center solutions.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Aloware Landing page
    Landing page //
    2023-08-03

Aloware stands at the forefront of providing all-in-one cloud based contact center solutions designed to supercharge your sales team and elevate your customer interactions. By offering an innovative cloud phone system, our platform ensures streamlined communication, while our state-of-the-art contact center software manages every touchpoint, ensuring consistent and effective engagement. Additionally, with our cutting-edge business texting software, reaching out to clients has never been more efficient. What sets Aloware apart is its omnichannel approach, ensuring your team captures every interaction, no matter the medium. And, for a seamless experience, easily integrate with your preferred CRM, creating a cohesive ecosystem for your business communications. Transform how you connect with Aloware.

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Aloware videos

+ Add

Intro to Aloware

More videos:

  • Review - Aloware x HubSpot | Contact Center Integration For Your CRM
  • Review - Aloware Automated Legal Lead Management Solution

Category Popularity

0-100% (relative to NICE inContact and Aloware)

NICE inContact

Aloware

Communication
84 84%
Communication
16% 16
Enterprise Communication
100 100%
Enterprise Communication
0% 0
VoIP
0 0%
VoIP
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Aloware

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Aloware Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Aloware is a contact center software built to supercharge sales/support operations with unlimited calling and texting you can integrate with your favorite CRM. Its cloud-based phone system paired with Local Presence enables SMEs to wirelessly communicate with their customers wherever they may be. Phone lines, ring groups, and inboxes can be configured to fit every business...
Source: blog.hubspot.com

What are some alternatives?

When comparing NICE inContact and Aloware, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

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