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Magentrix VS SolarWinds Service Desk

Compare Magentrix VS SolarWinds Service Desk and see what are their differences

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Magentrix logo Magentrix

We are the portal experts. Partner portals & customer portals integrated with your CRM to maintain a single data source.

SolarWinds Service Desk logo SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
  • Magentrix Landing page
    Landing page //
    2023-08-17

Magentrix extends your CRM for partner relationship management (PRM) portals and customer portals.

PRM Portals: Indirect channel partners sell the most when they have access to the tools and information they need, when they want it. Let them securely and in a mobile responsive way be able to self-register, submit deals, access marketing and technical materials, training modules or learning paths with certification and more.

Customer Portals: Need to have customers log in and view or update their information? Self-service knowledge base with answers and log tickets? Consume documentation or download updates?

Magentrix can help. Most of our portals are up and running in days.

  • SolarWinds Service Desk Landing page
    Landing page //
    2023-05-16

Magentrix videos

+ Add

Magentrix's partner relationship management (PRM) and customer success portals (from Salesforce AppExchange team)

More videos:

  • Review - TomTom PRM - Partner Relationship Management Video Testimonial
  • Review - Klaviyo - Partner Relationship Management (PRM) Testimonial
  • Review - Ideation Powered by Magentrix

SolarWinds Service Desk videos

+ Add

SolarWinds Service Desk Overview

More videos:

  • Review - Why Choose Samanage IT Service Management Software?
  • Review - What's the Best Part of the Samanage Service Desk Software Experience?
  • Review - Putting ITIL 4 Into Practice With SolarWinds Service Desk – SolarWinds Lab Episode #87

Category Popularity

0-100% (relative to Magentrix and SolarWinds Service Desk)

Magentrix

SolarWinds Service Desk

Project Management
28 28%
Project Management
72% 72
Help Desk
0 0%
Help Desk
100% 100
Office & Productivity
100 100%
Office & Productivity
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

Share your experience with using Magentrix and SolarWinds Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Magentrix and SolarWinds Service Desk

Magentrix Reviews

We have no reviews of Magentrix yet.
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SolarWinds Service Desk Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
SolarWinds ITAM solutions provide automated asset discovery, inventory tracking, software license management, and usage monitoring features. This allows IT Admin to gain greater visibility into their IT assets, optimize asset utilization, and improve compliance with licensing agreements and other regulations.
Source: www.zluri.com
11 NetBox Alternatives
SolarWinds Service Desk is an online service that provides IT solutions to remove barriers to support employee services. By using this application, you can easily improve your service desk and receive solutions on asset management, you can do all this by integrating with several cloud applications. First-time users of this service are surprised to see its simple and...
Source: www.justalternativeto.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Samanage is actually an IT service desk and asset management software with powerful helpdesk tools. This fact immediately separates it from Samanage alternatives. Larger companies are using this software as an integrated service desk management for customers and employees alike.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Samanage is the only help desk software option on this list that’s ITIL-ready and has IT asset management capabilities. It’s also 19th on our list of the most popular help desk software products. With a self-service portal, mobile access, and advanced reporting, there’s not much you’d need that Samanage can’t offer.
Source: blog.capterra.com

What are some alternatives?

When comparing Magentrix and SolarWinds Service Desk, you can also consider the following products

DigitalChalk - Online Training Software and Learning Management System (LMS)

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Workplace by Facebook - Connect everyone in your company and turn ideas into action.

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

DigitalCRM -   Sales CRM Software Automate the workflow process of Lead management, Sales pipeline,Marketing, Customer acquisition and increase productivity Unlimited Users – $500 (all incl.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

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