Magentrix extends your CRM for partner relationship management (PRM) portals and customer portals.
PRM Portals: Indirect channel partners sell the most when they have access to the tools and information they need, when they want it. Let them securely and in a mobile responsive way be able to self-register, submit deals, access marketing and technical materials, training modules or learning paths with certification and more.
Customer Portals: Need to have customers log in and view or update their information? Self-service knowledge base with answers and log tickets? Consume documentation or download updates?
Magentrix can help. Most of our portals are up and running in days.
Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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