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Magentrix VS Jira Service Desk

Compare Magentrix VS Jira Service Desk and see what are their differences

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Magentrix logo Magentrix

We are the portal experts. Partner portals & customer portals integrated with your CRM to maintain a single data source.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Magentrix Landing page
    Landing page //
    2023-08-17

Magentrix extends your CRM for partner relationship management (PRM) portals and customer portals.

PRM Portals: Indirect channel partners sell the most when they have access to the tools and information they need, when they want it. Let them securely and in a mobile responsive way be able to self-register, submit deals, access marketing and technical materials, training modules or learning paths with certification and more.

Customer Portals: Need to have customers log in and view or update their information? Self-service knowledge base with answers and log tickets? Consume documentation or download updates?

Magentrix can help. Most of our portals are up and running in days.

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Magentrix videos

+ Add

Magentrix's partner relationship management (PRM) and customer success portals (from Salesforce AppExchange team)

More videos:

  • Review - TomTom PRM - Partner Relationship Management Video Testimonial
  • Review - Klaviyo - Partner Relationship Management (PRM) Testimonial
  • Review - Ideation Powered by Magentrix

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Magentrix and Jira Service Desk)

Magentrix

Jira Service Desk

Project Management
23 23%
Project Management
77% 77
Help Desk
0 0%
Help Desk
100% 100
Office & Productivity
100 100%
Office & Productivity
0% 0
Task Management
100 100%
Task Management
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Magentrix and Jira Service Desk

Magentrix Reviews

We have no reviews of Magentrix yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing Magentrix and Jira Service Desk, you can also consider the following products

DigitalChalk - Online Training Software and Learning Management System (LMS)

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Workplace by Facebook - Connect everyone in your company and turn ideas into action.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DigitalCRM -   Sales CRM Software Automate the workflow process of Lead management, Sales pipeline,Marketing, Customer acquisition and increase productivity Unlimited Users – $500 (all incl.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

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