Software Alternatives, Accelerators & Startups

MadNotes VS HelpScout

Compare MadNotes VS HelpScout and see what are their differences

MadNotes logo MadNotes

The most convenient markdown notepad, opened in the new tab

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • MadNotes Landing page
    Landing page //
    2023-04-16

MadNotes PRO isn't just a markdown notepad –consider it to be your digital safe deposit box for ideas. What sets it different is the on-demand view privacy and content encryption options. But with features like on-the-fly editing, multi-device syncing, and advanced note organization, MadNotes PRO isn't just an upgraded markdown notepad—it's a significant leap in digital productivity.

Upgrade your workflow experience with the freakin-fresh app MadNotes PRO - an expanded and incredibly comprehensive version is finally available. From now on you can turn every newly opened browser tab into a powerhouse workspace.

The latest PRO version is laden with advanced features that you'll love:

✅Synchronization on all your devices Your thoughts are now as mobile as you synced and accessible on every device you own.

✅Multiple documents with individual settings Add a splash of color to your documents with our varied color settings, creating a workspace as vibrant as your ideas. Sort your notes in a way that best suits your workflow.

✅Privacy mode Document color settings Keep your ideas safe with top-tier encryption. Maintain the sanctity of your notes with our enhanced privacy mode, keeping your intellectual property safe and secure.

✅Dark and Light Mode Choose your comfort zone with our dark and light modes, adapting to your visual preference and working environment.

✅Document export Share your brilliance with ease, exporting your documents in a MD. format.

✅AES-256 encryption Keep your ideas safe with top-tier encryption

Ideal solution for professionals who frequently switch between browser tabs – from marketers to programmers, journalists, students, and beyond – will find MadNotes PRO indispensable for their digital workflow.

Say goodbye to the days of struggling with cluttered notepads and welcome the era of organized chaos.

In the madness of jotting find your MadNotes.

Chrome, Edge, and Firefox browser stores, or try it on the web at madnotes.app

  • HelpScout Landing page
    Landing page //
    2023-07-14

MadNotes

$ Details
$3.0 / Monthly
Release Date
2023 May

HelpScout

$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Release Date
-

MadNotes features and specs

  • Rich text formatting: Delightful writing experience with intuitive markdown.
  • Synchronization: Available on every device and every major browser.
  • Unlimited docs: Limitless space for your creativity. MadNotes holds all your notes.
  • Security by default: Stored locally or hashed in the cloud with a key only you know.
  • Dark & Light Mode: Instant eye relief? We have a color scheme just for you.
  • Privacy Settings: No more sneak peeks. Be confident while sharing your screen as notes boots up blurred.

HelpScout features and specs

No features have been listed yet.

MadNotes videos

MadNotes PRO features is out 🔥

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to MadNotes and HelpScout)
Productivity
100 100%
0% 0
Help Desk
0 0%
100% 100
Studying
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

Share your experience with using MadNotes and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare MadNotes and HelpScout

MadNotes Reviews

  1. Love this minimalist writing experience

    MadNotes is a great alternative for those who spend most of their work in a browser. I love its design and minimalist approach. It's just me and the notes.

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

MadNotes mentions (0)

We have not tracked any mentions of MadNotes yet. Tracking of MadNotes recommendations started around Jan 2023.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing MadNotes and HelpScout, you can also consider the following products

Notepad - Most simple text editor. Just plain text, saves in .txt format.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

nuTab - Capture your thoughts and favorite links on the new tab page

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Standard Notes - A safe place for your notes, thoughts, and life's work

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!