LumenVox ASR
Deepgram
Fraim
Speechmatics
Recordense
Temi
Lilyspeech
Yack.net
PlayVox
Five9
Scorebuddy
ActivTrak
Calabrio ONE
Stella Connect
Genesys
Observe.AI
Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
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Deepgram - Search engine for speech
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
Fraim - Fraim is a fully functional transcription service provider that allow the people to download the transcript services in the format that they require and even use the secure Fraim Channel to share the newly and searchable and interactive media with o…
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
Speechmatics - The most accurate and inclusive speech-to-text API ever released.
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
