Software Alternatives, Accelerators & Startups

LiveChat VS OpenWidget

Compare LiveChat VS OpenWidget and see what are their differences

LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

OpenWidget logo OpenWidget

Free website widgets for enhancing your pages' capabilities and connecting with website visitors. Build customers' trust and close more sales!
  • LiveChat Landing page
    Landing page //
    2023-06-16
  • OpenWidget Landing page
    Landing page //
    2023-04-21

Free Website Widgets and Plugins by OpenWidget

Building relationships with your customers is tough. With so many touchpoints handled by so many tools, anything that can go wrong will go wrong, right? OpenWidget was made to fix that.

OpenWidget is a free website widget giving both you and your customers immediate access to features like:

  1. Contact Form – it’s the simplest method of online contact. Resolve all doubts regarding your products or shipping, and make more sales as a result.
  2. Product Cards – catch the interest of store visitors by promoting your special offers in a beautiful way. Simply copy a link to your product, and boom: your card is ready!
  3. FAQ Template – let people find answers to common questions before they even ask them: wherever they are, whenever they need it.
  4. Bug Report
  5. Contact Form
  6. Feedback Form
  7. Website Visitor Counter
  8. Instagram Feed Widget
  9. Google Reviews

And with our AI-enhanced onboarding and product configuration, setting it up will be a breeze! There are many more features to come, and as OpenWidget is compatible with any modern e-commerce platform, you can start turning visitors into customers in a matter of minutes. All of that without any costs!

We are constantly working on additional ways to help you build credibility and convert more website visitors into customers. Sign up to don't miss out on more free features that are on the way!

LiveChat

$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June

OpenWidget

$ Details
free
Platforms
Shopify Wordpress Squarespace BigCommerce WooCommerce
Release Date
2022 November
Startup details
Country
United States

LiveChat features and specs

  • Easy to Use
    LiveChat offers a user-friendly interface that is easy to navigate even for beginners, making it simple to set up and use.
  • Integration Options
    The platform supports a wide range of integrations with other popular tools such as CRM systems, email marketing services, and ecommerce platforms.
  • Real-time Monitoring
    It provides real-time visitor monitoring, enabling you to see who is on your website and engage with them proactively.
  • Multichannel Support
    LiveChat allows communication not just through chat, but also email, social media, and other channels, offering a unified customer support experience.
  • Data Analytics and Reporting
    Comprehensive analytics and reporting features help businesses track performance, gather insights, and improve their customer service strategy.

Possible disadvantages of LiveChat

  • Price
    LiveChat can be relatively expensive compared to some other chat services, which may be a concern for small businesses or startups with tight budgets.
  • Limited Free Plan
    The free plan offered by LiveChat has limited features and functionalities, making it less beneficial for businesses that are not ready to invest in the paid plans.
  • Customization Limitations
    While LiveChat offers customization options, they may not be as extensive as some users might require for special needs or unique branding requirements.
  • Learning Curve for Advanced Features
    Some of the more advanced features and integrations can have a learning curve, requiring time and effort to fully leverage.
  • Overwhelming for Small Teams
    The extensive features and options might be overwhelming for small teams who may not need all the functionalities provided.

OpenWidget features and specs

  • Contact Form
  • FAQ Module
  • Product Cards
  • AI-enhanced onboarding
  • AI-enhanced configuration

LiveChat videos

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

OpenWidget videos

Add OpenWidget to the block theme in Wordpress

More videos:

  • Demo - Add OpenWidget to classic theme in Wordpress

Category Popularity

0-100% (relative to LiveChat and OpenWidget)
Customer Support
100 100%
0% 0
Customer Service
91 91%
9% 9
Live Chat
100 100%
0% 0
Social Media Tools
0 0%
100% 100

User comments

Share your experience with using LiveChat and OpenWidget. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveChat and OpenWidget

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

OpenWidget Reviews

  1. Pete
    · CEO at Pete ·
    Good widget plugin

    Works as described

  2. Misterio
    · CEO at LC Pany ·
    Good, reliable widget

    I got it to work on my website within seconds

    🏁 Competitors: Elfsight, Google Tag Manager
    👍 Pros:    Quick and easy|Reliable|Super fast|Convenience
    👎 Cons:    A lot of widgets still in the works
  3. Free widget with nice features

    Easy installation thank to wordpress plugin, they are constantly adding new features

    🏁 Competitors: Elfsight, Intercom, Zendesk, Olark
    👍 Pros:    Free|Easy to use|Many built-in features
    👎 Cons:    No api yet

Social recommendations and mentions

Based on our record, LiveChat seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: almost 3 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: about 4 years ago

OpenWidget mentions (0)

We have not tracked any mentions of OpenWidget yet. Tracking of OpenWidget recommendations started around Jan 2023.

What are some alternatives?

When comparing LiveChat and OpenWidget, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Behold.so - Easy Instagram feeds for busy devs

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Elfsight - All-in-One platform with 80+ widgets designed to solve any of your website tasks. Customizable Social Feeds, Reviews, Forms, Chats, and many more widgets to increase brand credibility, engage more customers, and skyrocket your sales!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Onstipe - Onstipe is a social media aggregator tool that helps brands collect, curate, and create a social wall for displaying social media feeds on websites and digital screens.