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LinkedIn Learning VS SympoQ

Compare LinkedIn Learning VS SympoQ and see what are their differences

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The platform for exceptional customer service at scale. featured
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LinkedIn Learning logo LinkedIn Learning

Online training through LinkedIn's professional network.

SympoQ logo SympoQ

Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.
  • LinkedIn Learning Landing page
    Landing page //
    2021-09-25
  • SympoQ Landing page
    Landing page //
    2022-12-29
  • SympoQ Live chat dashboard
    Live chat dashboard //
    2024-03-01

SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.

Support ticketing

SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.

Shared inboxes for departments and teams

In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.

Live chat

Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.

LinkedIn Learning

Website
linkedin.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

SympoQ

Website
sympoq.com
Pricing URL
Official SympoQ Pricing
$ Details
paid Free Trial $10.0 / Monthly (Concept plan, one agent seat)
Platforms
Browser Google Chrome Firefox Cloud Edge REST API Web Oracle
Release Date
2018 May
Edit details

LinkedIn Learning features and specs

No features have been listed yet.

SympoQ features and specs

  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Clean UI: Yes
  • Live chat: Real-time conversation with customers
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Automation: The AI engine recommends solutions to customer requests
  • Integrations: Yes (REST API)
  • Web widget: Show contact form, FAQs and Live chat on every web page.

LinkedIn Learning videos

+ Add

LinkedIn Learning Review

More videos:

  • Review - Is LinkedIn Learning Worth it?
  • Demo - LinkedIn Learning Demo & Review for Job Seekers

SympoQ videos

No SympoQ videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to LinkedIn Learning and SympoQ)

LinkedIn Learning

SympoQ

Education
100 100%
Education
0% 0
Customer Support
0 0%
Customer Support
100% 100
Online Learning
100 100%
Online Learning
0% 0
Customer Service
0 0%
Customer Service
100% 100

Questions and Answers

As answered by people managing LinkedIn Learning and SympoQ.

How would you describe your primary audience?

SympoQ's answer:

Startups and agile support teams.

What makes your product unique?

SympoQ's answer:

SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.

Why should a person choose your product over its competitors?

SympoQ's answer:

SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.

Which are the primary technologies used for building your product?

SympoQ's answer:

SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.

What's the story behind your product?

SympoQ's answer:

SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.

Who are some of the biggest customers of your product?

SympoQ's answer:

  • Software companies
  • Telecom operators

User comments

Share your experience with using LinkedIn Learning and SympoQ. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LinkedIn Learning and SympoQ

LinkedIn Learning Reviews

Top 11 Coursera Alternatives 2024
LinkedIn Learning is an online resource that provides access to several professional courses from well-known instructors. Users can upgrade their skills with LinkedIn learning and simultaneously look for opportunities on LinkedIn. The online learning portal includes beginner-friendly video lessons for every course.
Source: freshlearn.com
14 Best Free and Paid Coursera Alternatives For Creators (2024)
LinkedIn Learning is a go-to for people who want to improve their professional career. It’s well known in the professional community and many higher ed institutions have partnered with the platform to extend the learning opportunities for their students.
Source: www.thinkific.com
New Coursera Alternatives – Which Is Best for You? (2020 UPDATE)
Since LinkedIn Learning (formerly Lynda.com) is part of the LinkedIn suite of services, it’s no surprise that it’s very focused on the business world. Offering around 13,000 courses, the platform covers business, technology, and creativity.
Source: www.websiteplanet.com
Best sites & Alternatives to Udemy (2020)
Further, it combines with LinkedIn Learning and offers you over 1,000 business courses so that you can learn various skills from the industry experts. However, the entire Lynda course library has 13,000+ courses.
Source: coderseye.com
9 Online Learning Platforms for Quality Professional Development
Of course, because you're able to consume so much, it's also a bit more expensive: After a free trial month, monthly subscriptions are $29.99 per month. (Post-acquisition price hikes have proved predictably controversial.) The good news: LinkedIn Learning is popular with employers who want to provide professional development as a perk at work, so you could encourage your...
Source: zapier.com

SympoQ Reviews

We have no reviews of SympoQ yet.
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What are some alternatives?

When comparing LinkedIn Learning and SympoQ, you can also consider the following products

Udemy - Online Courses - Learn Anything, On Your Schedule

JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution

Adobe Captivate Prime LMS - Adobe Captivate Prime LMS is easy to setup and helps in delivering engaging learning experiences in a personalized manner across devices.

iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

Moodle - Moodle is the world's most popular learning management system. Start creating your online learning site in minutes!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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