Software Alternatives, Accelerators & Startups

LaunchBrightly VS Usersnap

Compare LaunchBrightly VS Usersnap and see what are their differences

LaunchBrightly logo LaunchBrightly

Automatically generate screenshots reflecting the latest version of your product and eliminate the manual burden of updating product screenshots in your help center.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • LaunchBrightly
    Image date //
    2024-03-18
  • LaunchBrightly
    Image date //
    2024-03-18
  • LaunchBrightly
    Image date //
    2024-03-18

Eliminate the manual effort required to update the screenshots in your help center by automatically capturing and enhancing the freshest, most accurate, screenshots of your product. Elegantly designed, pixel-perfect and consistently on-brand screenshots across your help center.

  1. Create a login profile to capture screenshots of web applications requiring authentication. The fully customizable login profile allows you to securely, and continuously, capture screenshots from behind the login of an application without unnecessary plugins or extensions. And without requiring engineering support.

  2. Create automated screenshot sequences. Meticulously record the steps to capture your ideal screenshot and automatically create an automated product screenshot sequence that will be repeatedly executed to generate screenshots of the latest version of your product. Clean unwanted elements such as chat bubbles, Prime your feature so the input box has the right text, the dropdown is visible and the table is sorted just as you want it, and Annotate your screenshots to apply context.

  3. Enhance your screenshots. Automatically apply a set of visual enhancements to each of your screenshots ensuring they are on-brand, and consistent from screenshot to screenshot. Need to change your screenshot styling. No worries. Easily reprocess all of your screenshots with the click-of-a-button to automatically generate new screenshots reflecting your changes.

  4. Sync Screenshots with Help Center. Audit your product screenshots to identify discrepancies to prior versions, and receive automatic alerts whenever changes to your product are detected. Schedule audits to runat a cadence of your choice, so you’ll never have to stress about missing another product update. Sync your automated product screenshots directly with your help center to, automatically and continuously, have the products screenshots in your help articles update as your product changes. Screenshot Nirvana.

  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

LaunchBrightly features and specs

  • Login Profile | Securely capture screenshots of pages from behind the login of your application without requiring engineering support: Yes
  • Custom Styling | Consistently style screenshots, annotations, and captions to match your brand identity, with easy reprocessing of changes: Yes
  • Remove Elements | Clean unwanted elements such as chat bubbles, feedback tags or text to remove unnecessary noise from your screenshots: Yes
  • Automated Annotations | Automatically annotate unique elements with shapes, arrows and text whenever your screenshots are updated: Yes
  • Sync | Sync directly with your help center to, automatically and continuously, update the screenshots in your help articles as your product changes. Screenshot Nirvana!: Yes
  • Embed | Use fixed screenshot URLs to embed live links of your automated screenshots directly in your help center and serve the most accurate version of your screenshot every time: Yes
  • Audit | Verify discrepancies to prior versions of your screenshots, and receive automatic alerts whenever changes to your product are detected: Yes
  • Screenshot History | Each generated screenshot is preserved to history, giving you a chronological screenshot archive tracking how your product changes over time: Yes
  • Screenshot Recipe Builder | Prime your screenshots so they are just right using the point-and-click screenshot wizard and automatically capture your screenshots, however you want them rendered, in perpetuity: Yes
  • Auto-Reprocess | Schedule auto-reprocessing to automatically generate new screenshots reflecting the latest version of your product, and ensure you always have the freshest screenshots: Yes
  • Custom Rendering | Render your screenshots in any number of unique modes based on the width, height, color scheme, language and pixel density of your choice: Yes
  • Export | Effortlessly export screenshots to a cloud folder for team sharing or copy them to a storage bucket of your control: Yes

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

LaunchBrightly videos

LaunchBrightly V1.0 Mini Launch Demo

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to LaunchBrightly and Usersnap)
Customer Support
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Screenshot Annotation
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

Questions and Answers

As answered by people managing LaunchBrightly and Usersnap.

How would you describe your primary audience?

LaunchBrightly's answer

Knowledge Content Managers or Technical Writers, specializing in self-service support and content management within organizations of considerable size, likely managing a support team of a dozen or more agents. They oversee a Help Center or Documentation repository, containing hundreds of articles, accompanied by even more product screenshots. For years, they have dedicated themselves to manually creating image collateral, and they would like to escape that! :-)

Why should a person choose your product over its competitors?

LaunchBrightly's answer

Choosing LaunchBrightly over its competitors offers a significant advantage for organizations, particularly for Knowledge Content Managers and Technical Writers who are tasked with maintaining up-to-date self-service support materials. The standout feature of LaunchBrightly is its ability to automatically generate screenshots that reflect the latest version of your product. This automation effectively eliminates the manual, labor-intensive process of updating product screenshots in your help center.

While other solutions might require tedious, manual updates whenever the product changes, LaunchBrightly ensures that your documentation always showcases the most current product interface. This not only saves valuable time and resources but also enhances the accuracy and reliability of your support content. By reducing the risk of outdated or incorrect information, LaunchBrightly directly contributes to improving user experience and satisfaction. Consequently, LaunchBrightly positions itself as a more efficient, accurate, and user-friendly option compared to its competitors, making it a compelling choice for organizations aiming to streamline their content management processes and deliver high-quality support to their users.

What makes your product unique?

LaunchBrightly's answer

The standout feature of LaunchBrightly is its ability to automatically generate screenshots that reflect the latest version of your product. This automation effectively eliminates the manual, labor-intensive process of updating product screenshots in your help center.

What's the story behind your product?

LaunchBrightly's answer

Josh and Dennis had practically made a sport out of the never-ending "Update the Screenshots Relay Race" at their previous venture. Every software update meant a mad dash to capture, edit, and upload fresh screenshots to their help center—not fun and seemingly Sisyphean. That experience sparked the genesis of LaunchBrightly, a tool that could, if nothing else, liberate themselves and, with a little luck, countless other content managers and technical writers from the drudgery of manual updates!

Which are the primary technologies used for building your product?

LaunchBrightly's answer

The primary foundation for the LaunchBrightly platform is our "Product Screenshots and Help Center Sync API". A Puppeteer/Node.js API running on a AWS Serverless setting.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LaunchBrightly and Usersnap

LaunchBrightly Reviews

  1. Maintaining manual screenshots is a major point pain and time spend today. Super excited for what LaunchBrightly is building. Being able to easily setup automation recipes, and re-run those recipes whenever your product changes, is a game-changer

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LaunchBrightly mentions (0)

We have not tracked any mentions of LaunchBrightly yet. Tracking of LaunchBrightly recommendations started around Mar 2024.

Usersnap mentions (4)

What are some alternatives?

When comparing LaunchBrightly and Usersnap, you can also consider the following products

Snagit - Screen Capture Software for Windows and Mac

BugHerd - BugHerd: The Website Feedback Tool for Agencies

LightShot - The fastest way to take a customizable screenshot.

Marker.io - Visual feedback and bug reporting tool for websites

ShareX - ShareX is a free and open source program that lets you capture or record any area of your screen...

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!