Software Alternatives, Accelerators & Startups

LaunchBrightly VS BugHerd

Compare LaunchBrightly VS BugHerd and see what are their differences

LaunchBrightly logo LaunchBrightly

Automatically generate screenshots reflecting the latest version of your product and eliminate the manual burden of updating product screenshots in your help center.

BugHerd logo BugHerd

BugHerd: The Website Feedback Tool for Agencies
  • LaunchBrightly
    Image date //
    2024-03-18
  • LaunchBrightly
    Image date //
    2024-03-18
  • LaunchBrightly
    Image date //
    2024-03-18

Eliminate the manual effort required to update the screenshots in your help center by automatically capturing and enhancing the freshest, most accurate, screenshots of your product. Elegantly designed, pixel-perfect and consistently on-brand screenshots across your help center.

  1. Create a login profile to capture screenshots of web applications requiring authentication. The fully customizable login profile allows you to securely, and continuously, capture screenshots from behind the login of an application without unnecessary plugins or extensions. And without requiring engineering support.

  2. Create automated screenshot sequences. Meticulously record the steps to capture your ideal screenshot and automatically create an automated product screenshot sequence that will be repeatedly executed to generate screenshots of the latest version of your product. Clean unwanted elements such as chat bubbles, Prime your feature so the input box has the right text, the dropdown is visible and the table is sorted just as you want it, and Annotate your screenshots to apply context.

  3. Enhance your screenshots. Automatically apply a set of visual enhancements to each of your screenshots ensuring they are on-brand, and consistent from screenshot to screenshot. Need to change your screenshot styling. No worries. Easily reprocess all of your screenshots with the click-of-a-button to automatically generate new screenshots reflecting your changes.

  4. Sync Screenshots with Help Center. Audit your product screenshots to identify discrepancies to prior versions, and receive automatic alerts whenever changes to your product are detected. Schedule audits to runat a cadence of your choice, so you’ll never have to stress about missing another product update. Sync your automated product screenshots directly with your help center to, automatically and continuously, have the products screenshots in your help articles update as your product changes. Screenshot Nirvana.

  • BugHerd Landing page
    Landing page //
    2022-06-09

BugHerd is the world's leading website feedback and bug-tracking tool. Globally, thousands of leading agencies and marketing teams love it for the ease and collaboration it brings to their website projects.

BugHerd has revolutionised the way agencies collect and manage website feedback from clients and internal teams. It is perfect for teams and individuals involved in website design and development. With BugHerd you can easily pin feedback directly to specific elements of the web pages. It acts as a transparent layer on the website that is visible only to you and your team. Submitted feedback and bugs are sent to a central Kanban task board that provides all stakeholders with full visibility of the project.

Get started in 3 easy steps:

STEP 1

Go to bugherd.com and click Start 14-day Free trial. 

STEP 2

Sign up to create your first project. You can test BugHerd out on any website. It will only be visible to you.

STEP 3

And voila! You can start collecting feedback and invite others to try it out with you. It’s that simple.

BugHerd

$ Details
paid Free Trial $39.0 / Monthly (5 Users, 10 GB Data Storage)
Platforms
Browser Windows Web Google Chrome Mac OSX Firefox
Release Date
2010 January

LaunchBrightly features and specs

  • Login Profile | Securely capture screenshots of pages from behind the login of your application without requiring engineering support: Yes
  • Custom Styling | Consistently style screenshots, annotations, and captions to match your brand identity, with easy reprocessing of changes: Yes
  • Remove Elements | Clean unwanted elements such as chat bubbles, feedback tags or text to remove unnecessary noise from your screenshots: Yes
  • Automated Annotations | Automatically annotate unique elements with shapes, arrows and text whenever your screenshots are updated: Yes
  • Sync | Sync directly with your help center to, automatically and continuously, update the screenshots in your help articles as your product changes. Screenshot Nirvana!: Yes
  • Embed | Use fixed screenshot URLs to embed live links of your automated screenshots directly in your help center and serve the most accurate version of your screenshot every time: Yes
  • Audit | Verify discrepancies to prior versions of your screenshots, and receive automatic alerts whenever changes to your product are detected: Yes
  • Screenshot History | Each generated screenshot is preserved to history, giving you a chronological screenshot archive tracking how your product changes over time: Yes
  • Screenshot Recipe Builder | Prime your screenshots so they are just right using the point-and-click screenshot wizard and automatically capture your screenshots, however you want them rendered, in perpetuity: Yes
  • Auto-Reprocess | Schedule auto-reprocessing to automatically generate new screenshots reflecting the latest version of your product, and ensure you always have the freshest screenshots: Yes
  • Custom Rendering | Render your screenshots in any number of unique modes based on the width, height, color scheme, language and pixel density of your choice: Yes
  • Export | Effortlessly export screenshots to a cloud folder for team sharing or copy them to a storage bucket of your control: Yes

BugHerd features and specs

  • Audit Trail: Yes
  • Backlog Management: Yes
  • Task management: Yes
  • Ticket management: YES
  • Workflow Management: Yes
  • Collaboration Tools: Yes
  • Task Board View: Yes
  • To Do List View: Yes
  • Easy Set Up: Yes
  • Guest Feedback: Yes
  • Feedback & Commenting: Yes
  • Feedback widget: Yes
  • Capture Metadata: Yes
  • Integrations: Yes
  • Annotations: Yes
  • Public Feedback: Yes
  • Unlimited Guests: Yes
  • Real Time Commenting: Yes
  • Kanban board: Yes
  • Triarge Feedback: Yes
  • API Support: Yes

LaunchBrightly videos

LaunchBrightly V1.0 Mini Launch Demo

BugHerd videos

Looking For Bug Tracking Software? Bugherd Review + Tutorial

More videos:

  • Review - What is BugHerd?
  • Tutorial - BugHerd Tutorial
  • Review - BugHerd: Visual Feedback Tool for Websites
  • Tutorial - Take a look at BugHerd

Category Popularity

0-100% (relative to LaunchBrightly and BugHerd)
Customer Support
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100
Screenshot Annotation
100 100%
0% 0
Project Management
0 0%
100% 100

Questions and Answers

As answered by people managing LaunchBrightly and BugHerd.

How would you describe your primary audience?

LaunchBrightly's answer

Knowledge Content Managers or Technical Writers, specializing in self-service support and content management within organizations of considerable size, likely managing a support team of a dozen or more agents. They oversee a Help Center or Documentation repository, containing hundreds of articles, accompanied by even more product screenshots. For years, they have dedicated themselves to manually creating image collateral, and they would like to escape that! :-)

Why should a person choose your product over its competitors?

LaunchBrightly's answer

Choosing LaunchBrightly over its competitors offers a significant advantage for organizations, particularly for Knowledge Content Managers and Technical Writers who are tasked with maintaining up-to-date self-service support materials. The standout feature of LaunchBrightly is its ability to automatically generate screenshots that reflect the latest version of your product. This automation effectively eliminates the manual, labor-intensive process of updating product screenshots in your help center.

While other solutions might require tedious, manual updates whenever the product changes, LaunchBrightly ensures that your documentation always showcases the most current product interface. This not only saves valuable time and resources but also enhances the accuracy and reliability of your support content. By reducing the risk of outdated or incorrect information, LaunchBrightly directly contributes to improving user experience and satisfaction. Consequently, LaunchBrightly positions itself as a more efficient, accurate, and user-friendly option compared to its competitors, making it a compelling choice for organizations aiming to streamline their content management processes and deliver high-quality support to their users.

What makes your product unique?

LaunchBrightly's answer

The standout feature of LaunchBrightly is its ability to automatically generate screenshots that reflect the latest version of your product. This automation effectively eliminates the manual, labor-intensive process of updating product screenshots in your help center.

What's the story behind your product?

LaunchBrightly's answer

Josh and Dennis had practically made a sport out of the never-ending "Update the Screenshots Relay Race" at their previous venture. Every software update meant a mad dash to capture, edit, and upload fresh screenshots to their help center—not fun and seemingly Sisyphean. That experience sparked the genesis of LaunchBrightly, a tool that could, if nothing else, liberate themselves and, with a little luck, countless other content managers and technical writers from the drudgery of manual updates!

Which are the primary technologies used for building your product?

LaunchBrightly's answer

The primary foundation for the LaunchBrightly platform is our "Product Screenshots and Help Center Sync API". A Puppeteer/Node.js API running on a AWS Serverless setting.

User comments

Share your experience with using LaunchBrightly and BugHerd. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LaunchBrightly and BugHerd

LaunchBrightly Reviews

  1. Maintaining manual screenshots is a major point pain and time spend today. Super excited for what LaunchBrightly is building. Being able to easily setup automation recipes, and re-run those recipes whenever your product changes, is a game-changer

BugHerd Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Bugherd is primarily an issue tracking and project management tool for developers and designers. However, this tool also has an in-page feedback option, which allows customers to report bugs straight from the website. The visual task board makes it easy to manage, assign and prioritise tasks quickly. Bugherd can also be integrated with several apps like zapier, slack and...
Source: mopinion.com
Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017
BugHerd is a web-based issue tracking project management tool. Intended for developers and designers, issues are organised around four lists: Backlog, To Do, Doing and Done – enabling teams to keep up with the status of various tasks. The tool captures a screenshot of the issue including the exact HTML element being annotated. Already have a tool such as Redmine or Pivotal...
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
BugHerd toolbar is intuitively designed to be like a Kanban Board and can register all kinds of prioritized issues including screenshots. It enables web developers to identify the bugs directly through entering the website URL in BugHerd toolbar. It is extremely easy to access and also contains all the technical documentations for resolving bugs clinically.
Bug Tracker Needed? Here 6 Best Bug Tracking Software to Use
So, the main difference is that this is already a specialized bug tracker. Using GitHub you should always manually include any related information such as a concrete page on which the bug was found, screen resolution, the operating system, etc., then with Bugherd this meta information is tracked and added automatically.
Source: everhour.com

Social recommendations and mentions

Based on our record, BugHerd seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LaunchBrightly mentions (0)

We have not tracked any mentions of LaunchBrightly yet. Tracking of LaunchBrightly recommendations started around Mar 2024.

BugHerd mentions (4)

What are some alternatives?

When comparing LaunchBrightly and BugHerd, you can also consider the following products

Snagit - Screen Capture Software for Windows and Mac

Marker.io - Visual feedback and bug reporting tool for websites

LightShot - The fastest way to take a customizable screenshot.

Pastel - Sticky note-based feedback collection tool for live websites

ShareX - ShareX is a free and open source program that lets you capture or record any area of your screen...

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.