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Labidesk VS HelpDocs

Compare Labidesk VS HelpDocs and see what are their differences

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Automatically generate screenshots reflecting the latest version of your product and eliminate the manual burden of updating product screenshots in your help center. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Labidesk logo Labidesk

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!

HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.
  • Labidesk Landing page
    Landing page //
    2022-05-07

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.

  • Customizable HelpCenter with Articles & FAQ for Self Service;
  • HelpWidget with automatic replies, to reduce the number of incoming requests;
  • Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues;
  • Canned Responses/ Macros for your Agents;
  • SLA, Department and Agents Roles, and Routing.
  • HelpDocs Landing page
    Landing page //
    2023-05-07

Labidesk videos

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LabiDesk Intro

More videos:

  • Review - Labidesk Review - All in One Customer Support Help Desk with Shared Inbox, Live Chat & Announcement
  • Review - LabiDesk HelpDesk Software Intro (Live Chat Software, Ticketing Software and Knowledge Base)
  • Review - Labidesk Customer Support Software to Assist, Engage and Sell!

HelpDocs videos

No HelpDocs videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Labidesk and HelpDocs)

Labidesk

HelpDocs

Customer Support
32 32%
Customer Support
68% 68
Help Desk
100 100%
Help Desk
0% 0
Customer Service
33 33%
Customer Service
67% 67
Self Service Support
0 0%
Self Service Support
100% 100

User comments

Share your experience with using Labidesk and HelpDocs. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Labidesk mentions (0)

We have not tracked any mentions of Labidesk yet. Tracking of Labidesk recommendations started around Mar 2021.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: over 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

What are some alternatives?

When comparing Labidesk and HelpDocs, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

HelpDesk - HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

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