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KronoDesk VS ProcedureFlow

Compare KronoDesk VS ProcedureFlow and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

KronoDesk logo KronoDesk

KronoDesk is a web-based help desk solution.

ProcedureFlow logo ProcedureFlow

ProcedureFlow is a cloud-based knowledge management product that helps employees become experts faster.
  • KronoDesk Landing page
    Landing page //
    2021-07-30
  • ProcedureFlow Landing page
    Landing page //
    2023-09-16

KronoDesk videos

+ Add

KronoDesk - On Premise Help-Desk Solution by Inflectra | A DEMO

More videos:

  • Review - KronoDesk - On-Premise Help Desk Solution for Regulated Industries | Inflectra Webinar

ProcedureFlow videos

+ Add

ProcedureFlow Walkthrough

More videos:

  • Review - ProcedureFlow in Action
  • Review - ProcedureFlow's Reporting Features

Category Popularity

0-100% (relative to KronoDesk and ProcedureFlow)

KronoDesk

ProcedureFlow

Help Desk
53 53%
Help Desk
47% 47
Customer Support
50 50%
Customer Support
50% 50
Customer Service
100 100%
Customer Service
0% 0
Communication
0 0%
Communication
100% 100

User comments

Share your experience with using KronoDesk and ProcedureFlow. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, ProcedureFlow seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

KronoDesk mentions (0)

We have not tracked any mentions of KronoDesk yet. Tracking of KronoDesk recommendations started around Mar 2021.

ProcedureFlow mentions (2)

  • Ask HN: Who is hiring? (November 2021)
    ProcedureFlow | Frontend Developer (React), Full Stack .NET Developer | REMOTE in Eastern Canada | Full-Time | https://procedureflow.com ProcedureFlow is a platform for your company's procedures inspired by the way you work. We're like GitHub but for visual procedures. We have change requests, everyone can have a "draft" branch, a side-by-side diff view of the flows, etc. ProcedureFlow has great customers that... - Source: Hacker News / over 2 years ago
  • Ask HN: Who is hiring? (April 2021)
    ProcedureFlow | Senior Full Stack .NET Developer | Saint John, NB, Canada | ONSITE | REMOTE in Eastern Canada | Full-Time | https://procedureflow.com ProcedureFlow allows you to turn your company's procedures and expert information into small, hyperlinked flowcharts that are easy to follow and maintain. We're like GitHub but for visual procedures. ProcedureFlow has a lot of great paying customers that consider us... - Source: Hacker News / about 3 years ago

What are some alternatives?

When comparing KronoDesk and ProcedureFlow, you can also consider the following products

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Parakeet - Cloud-based phone system with mobile app, designed for teams

PHPKB - PHPKB is a knowledge management software that helps your organization to set up a fully-responsive modern knowledge base and share information with staff & customers.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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