Software Alternatives & Reviews

KronoDesk VS HelpDocs

Compare KronoDesk VS HelpDocs and see what are their differences

KronoDesk logo KronoDesk

KronoDesk is a web-based help desk solution.

HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.
  • KronoDesk Landing page
    Landing page //
    2021-07-30
  • HelpDocs Landing page
    Landing page //
    2023-05-07

KronoDesk videos

KronoDesk - On Premise Help-Desk Solution by Inflectra | A DEMO

More videos:

  • Review - KronoDesk - On-Premise Help Desk Solution for Regulated Industries | Inflectra Webinar

HelpDocs videos

No HelpDocs videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to KronoDesk and HelpDocs)
Help Desk
100 100%
0% 0
Customer Support
13 13%
87% 87
Customer Service
14 14%
86% 86
Self Service Support
0 0%
100% 100

User comments

Share your experience with using KronoDesk and HelpDocs. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

KronoDesk mentions (0)

We have not tracked any mentions of KronoDesk yet. Tracking of KronoDesk recommendations started around Mar 2021.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: about 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

What are some alternatives?

When comparing KronoDesk and HelpDocs, you can also consider the following products

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

Parakeet - Cloud-based phone system with mobile app, designed for teams

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!