Software Alternatives, Accelerators & Startups

KorticalChat VS BoldDesk

Compare KorticalChat VS BoldDesk and see what are their differences

KorticalChat logo KorticalChat

KorticalChat transforms websites, helpdesks, and knowledge bases with a custom ChatGPT chatbot, offering precise document retrieval and streamlined FAQ automation.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • KorticalChat Landing page
    Landing page //
    2023-10-02

Whether a knowledge base is crawling your website or your documents, the ability to understand what information the user is looking for and retrieving the right sections of the right documents is key to providing accurate insightful information and reducing hallucination.

Recognising the limitations of widely available tools, KorticalChat has developed a full customised document vectorization, storage and retrieval pipeline. This refined approach ensures more accurate and insightful responses, setting a new standard for precision in the chatbot landscape.

KorticalChat stands out with its advanced ChatGPT integration, offering precise document retrieval and streamlined FAQ automation. Tailored for SMEs and enterprises, it reduces reliance on live support, ensuring instant, reliable answers with easy-to-reference links.

  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

KorticalChat

$ Details
paid Free Trial £50.0 / Monthly ("Standard", "5,000 message credits/month")
Platforms
-
Release Date
2023 March

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

KorticalChat features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

KorticalChat videos

KorticalChat - Build your custom chatGPT chatbot in minutes

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to KorticalChat and BoldDesk)
AI
100 100%
0% 0
Customer Support
10 10%
90% 90
Chatbots
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing KorticalChat and BoldDesk.

What makes your product unique?

KorticalChat's answer

Whether a knowledge base is crawling your website or your documents, the ability to understand what information the user is looking for and retrieving the right sections of the right documents is key to providing accurate insightful information and reducing hallucination. Recognising the limitations of widely available tools, KorticalChat has developed a full customised document vectorization, storage and retrieval pipeline. This refined approach ensures more accurate and insightful responses, setting a new standard for precision in the chatbot landscape.

Who are some of the biggest customers of your product?

KorticalChat's answer

-HS2 -The EDT Ldn

How would you describe your primary audience?

KorticalChat's answer

SMEs and enterprises with extensive knowledge bases looking for a conversational AI chatbot for FAQ automation, document retrieval, and helpdesk support. They aim to reduce live support, valuing instant, reliable answers with referable links.

Why should a person choose your product over its competitors?

KorticalChat's answer

KorticalChat stands out with its advanced ChatGPT integration, offering precise document retrieval and streamlined FAQ automation. Tailored for SMEs and enterprises, it reduces reliance on live support, ensuring instant, reliable answers with easy-to-reference links.

What's the story behind your product?

KorticalChat's answer

Recognising ChatGPT’s limitations — hallucinations, inadequate tool integration, outdated information (as of Sept 2021), and lack of process adherence — KorticalChat was developed to leverage ChatGPT’s excellent conversational abilities, offering an advanced AI chatbot for knowledge base and helpdesk support. KorticalChat is enhanced for FAQ automation and precise document retrieval, offering a refined and reliable tool for businesses seeking to transform their customer support through intelligent automation.

User comments

Share your experience with using KorticalChat and BoldDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

KorticalChat mentions (0)

We have not tracked any mentions of KorticalChat yet. Tracking of KorticalChat recommendations started around Oct 2023.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing KorticalChat and BoldDesk, you can also consider the following products

Chatbase - Build a ChatGPT-like chatbot from your knowledge base.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

My AskAI - Save your customers, users and followers hours searching and reading, with instant answers, on all your content. Add your documents, website or content and create your own ChatGPT, in <2 mins.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

SiteGPT - ChatGPT for every website.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community