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Konnect Insights VS Simplify360

Compare Konnect Insights VS Simplify360 and see what are their differences

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Konnect Insights logo Konnect Insights

Konnect Insights is a social listening and analytics tool.

Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
  • Konnect Insights Landing page
    Landing page //
    2023-08-06
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

Konnect Insights videos

+ Add

Konnect Insights V2.0 is here - The Best Social Listening and Analytics Tool

More videos:

  • Review - Konnect Insights - A Central Product for Your Brand
  • Review - Tutorial #1 - Setting up the tool - Konnect Insights

Simplify360 videos

+ Add

Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Category Popularity

0-100% (relative to Konnect Insights and Simplify360)

Konnect Insights

Simplify360

Reputation Management
100 100%
Reputation Management
0% 0
Tool
0 0%
Tool
100% 100
Social Listening
100 100%
Social Listening
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing Konnect Insights and Simplify360, you can also consider the following products

Sprinklr - Sprinklr offers a comprehensive, scalable, and secure Social Media Management System to help large enterprises quickly, efficiently, and accurately process and prioritize the fire hose of customer comments and complaints.

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

AgoraPulse - An easy social media management tool that works with Facebook, Twitter, Instagram, LinkedIn, Google+, and YouTube. Start your free trial today!

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Aiplex Bridge - ORM - Redefined Online Reputation Management

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

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