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Konnect Insights VS Cognigy.AI

Compare Konnect Insights VS Cognigy.AI and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Konnect Insights logo Konnect Insights

Konnect Insights is a social listening and analytics tool.

Cognigy.AI logo Cognigy.AI

Conversational AI across the organization - service, operations, marketing, sales and HR.
  • Konnect Insights Landing page
    Landing page //
    2023-08-06
  • Cognigy.AI Landing page
    Landing page //
    2023-05-07

Konnect Insights videos

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Konnect Insights V2.0 is here - The Best Social Listening and Analytics Tool

More videos:

  • Review - Konnect Insights - A Central Product for Your Brand
  • Review - Tutorial #1 - Setting up the tool - Konnect Insights

Cognigy.AI videos

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Cognigy.AI and RingCentral Engage Agent Handover

Category Popularity

0-100% (relative to Konnect Insights and Cognigy.AI)

Konnect Insights

Cognigy.AI

Reputation Management
100 100%
Reputation Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Social Listening
100 100%
Social Listening
0% 0
Tool
0 0%
Tool
100% 100

User comments

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What are some alternatives?

When comparing Konnect Insights and Cognigy.AI, you can also consider the following products

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Sprinklr - Sprinklr offers a comprehensive, scalable, and secure Social Media Management System to help large enterprises quickly, efficiently, and accurately process and prioritize the fire hose of customer comments and complaints.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

AgoraPulse - An easy social media management tool that works with Facebook, Twitter, Instagram, LinkedIn, Google+, and YouTube. Start your free trial today!

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Aiplex Bridge - ORM - Redefined Online Reputation Management

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