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Simplify360 VS Sprinklr

Compare Simplify360 VS Sprinklr and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Sprinklr logo Sprinklr

Sprinklr offers a comprehensive, scalable, and secure Social Media Management System to help large enterprises quickly, efficiently, and accurately process and prioritize the fire hose of customer comments and complaints.
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

  • Sprinklr Landing page
    Landing page //
    2023-10-08

Simplify360 videos

+ Add

Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Sprinklr videos

+ Add

Social Media Enterprise Platform Review w/ Erin Monday (Sprinklr, Sprout, Hootsuite, Buffer) - Audio

More videos:

  • Review - How Sprinklr Works
  • Review - Sprinklr review: super scheduler

Category Popularity

0-100% (relative to Simplify360 and Sprinklr)

Simplify360

Sprinklr

Tool
100 100%
Tool
0% 0
Social Media Tools
0 0%
Social Media Tools
100% 100
Customer Support
100 100%
Customer Support
0% 0
Social Media Marketing
0 0%
Social Media Marketing
100% 100

User comments

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What are some alternatives?

When comparing Simplify360 and Sprinklr, you can also consider the following products

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

SproutSocial - Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Try it for free.

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

HootSuite - Enhance your social media management with Hootsuite, the leading social media dashboard. Manage multiple networks and profiles and measure your campaign results.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Buffer - Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share them for you through the day.

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