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Knowmax VS Genesys

Compare Knowmax VS Genesys and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Knowmax logo Knowmax

Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
  • Knowmax Landing page
    Landing page //
    2023-09-04
  • Genesys Landing page
    Landing page //
    2023-09-13

Knowmax

Website
knowmax.ai
Pricing URL
Official Knowmax Pricing
$ Details
Free Trial $14.99 / Monthly (The price is per user per module)
Platforms
Windows Mac OSX Linux Google Chrome
Release Date
-
Edit details

Genesys

Website
genesys.com
Pricing URL
Official Genesys Pricing
$ Details
-
Platforms
-
Release Date
1990 January
Startup details
Country
United States
State
California
City
Daly City
Founder(s)
Alec Miloslavsky
Employees
5,000+
Edit details

Knowmax features and specs

  • Free Trial: 14-day free trial, no credit card required
  • Demo: Yes
  • Integrations: Designed to Integrate Seamlessly with Your Favorite Tools
  • Easy to Set-up and use: Yes
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Clean UI: Simple and intuitive user interface for rapid and accurate search
  • Clean UI: Drag & Drop Interface
  • Clean UI: Easy to use and navigate, Modern Wiki Editor, Questions and Answers
  • Analytics and Reporting: The practice manager will receive full statistics on the practice’s performance.
  • Knowledge Management: Yes
  • Knowledge Base: Yes

Genesys features and specs

No features have been listed yet.

Knowmax videos

No Knowmax videos yet. You could help us improve this page by suggesting one.

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Genesys videos

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Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Category Popularity

0-100% (relative to Knowmax and Genesys)

Knowmax

Genesys

Communication
36 36%
Communication
64% 64
Phone System
100 100%
Phone System
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
VoIP
100 100%
VoIP
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Knowmax and Genesys

Knowmax Reviews

15 Best Learning Management Systems (LMS of the Year 2020)
It also helps in the overall learning curve and helps improve time to proficiency for agents while they’re operational. Knowmax primarily consists of modules such as decision trees, visual how-to guides along with training, learning & assessment components.
Source: www.softwaretestinghelp.com

Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

What are some alternatives?

When comparing Knowmax and Genesys, you can also consider the following products

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aloware - Aloware stands at the forefront of providing all-in-one cloud based contact center solutions.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

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