Software Alternatives, Accelerators & Startups

Genesys VS Novanet (C3)

Compare Genesys VS Novanet (C3) and see what are their differences

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Novanet (C3) logo Novanet (C3)

Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.
  • Genesys Landing page
    Landing page //
    2023-09-13
  • Novanet (C3) Landing page
    Landing page //
    2023-09-28

Genesys

Release Date
1990 January
Startup details
Country
United States
State
California
City
Daly City
Founder(s)
Alec Miloslavsky
Employees
5,000+

Genesys videos

Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Novanet (C3) videos

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Category Popularity

0-100% (relative to Genesys and Novanet (C3))
Communication
69 69%
31% 31
Enterprise Communication
100 100%
0% 0
VoIP
0 0%
100% 100
Call Center Software
100 100%
0% 0

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys and Novanet (C3)

Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

Novanet (C3) Reviews

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What are some alternatives?

When comparing Genesys and Novanet (C3), you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

uContact - uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.