Genesys VS Aloware

Compare Genesys VS Aloware and see what are their differences

Assembly

Assembly is an employee recognition software powered by AI that boosts engagement and productivity. Empower teams with peer-to-peer recognition, rewards, and performance tracking. Simplify HR processes and foster a positive workplace culture. featured

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Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Aloware

Aloware stands at the forefront of providing all-in-one cloud based contact center solutions.

Landing page //
2023-09-13

Landing page //
2023-08-03

Aloware stands at the forefront of providing all-in-one cloud based contact center solutions designed to supercharge your sales team and elevate your customer interactions. By offering an innovative cloud phone system, our platform ensures streamlined communication, while our state-of-the-art contact center software manages every touchpoint, ensuring consistent and effective engagement. Additionally, with our cutting-edge business texting software, reaching out to clients has never been more efficient. What sets Aloware apart is its omnichannel approach, ensuring your team captures every interaction, no matter the medium. And, for a seamless experience, easily integrate with your preferred CRM, creating a cohesive ecosystem for your business communications. Transform how you connect with Aloware.

Genesys

Website: genesys.com
Pricing URL: Official Genesys Pricing
Release Date: 1990 January
Startup details
Country: United States
State: California
City: Daly City
Founder(s): Alec Miloslavsky
Employees: 5,000+

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Aloware

Website: aloware.com
Pricing URL: Official Aloware Pricing
Release Date: -

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Genesys videos

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Genesys Core Rulebook Review

Aloware videos

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Intro to Aloware

Category Popularity

0-100% (relative to Genesys and Aloware)

Genesys

Aloware

Communication

63 63%

Communication

37% 37

Enterprise Communication

85 85%

Enterprise Communication

15% 15

VoIP

0 0%

VoIP

100% 100

Call Center Software

100 100%

Call Center Software

0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys and Aloware

Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad

Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).

Source: www.dialpad.com

Aloware Reviews

The 19 Best Call Center Software (& Features You Need) in 2022

Aloware is a contact center software built to supercharge sales/support operations with unlimited calling and texting you can integrate with your favorite CRM. Its cloud-based phone system paired with Local Presence enables SMEs to wirelessly communicate with their customers wherever they may be. Phone lines, ring groups, and inboxes can be configured to fit every business...

Source: blog.hubspot.com

What are some alternatives?

When comparing Genesys and Aloware, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

uContact - uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.