Software Alternatives, Accelerators & Startups

KnowledgeBase VS Tumblr

Compare KnowledgeBase VS Tumblr and see what are their differences

KnowledgeBase logo KnowledgeBase

An AI-powered knowledge base software, that helps you organize your company knowledge, empower support agents and provide a self-service help center for your customers.

Tumblr logo Tumblr

A feature rich and free blog hosting platform offering professional and fully customizable templates, bookmarklets, photos, mobile apps, and social network integration.
  • KnowledgeBase Landing page
    Landing page //
    2023-09-08

AI-powered knowledge base at your customers’ service

KnowledgeBase is an affordable tool you add, edit and organize information, and share it with both your team and your customers.

With organized company and product knowledge in an internal knowledge base, your agents can deliver customer service even faster. At the same time, important company information is neatly organized in one place and accessible for all employees, be it internal policies, onboarding materials, or any other piece of company knowledge.

Knowledge base for customer support

An external help center allows customer self-service day and night, taking the heat off support agents. This eliminates repetitive costs, leaving your agents free to take care of more important tasks. With a 24/7 help center your customer service is more available as your customers can solve their problems anytime and anywhere.

Knowledge base for SaaS products

Improve product adoption by building a SaaS knowledge base packed with educational resources that guide your users through the product and let them get the most out of it.

KnowledgeBase makes knowledge management easy with some features, including:

  1. KnowledgeBase x LiveChat integration
  2. External help center
  3. QuickAnswer
  4. Customizable help center
  5. AI-boosted, rich text editor
  6. Article management
  7. Analytics
  8. Access to KnowledgeBase Help Center
  • Tumblr Landing page
    Landing page //
    2023-05-06

KnowledgeBase

$ Details
paid Free Trial $59.0 / Monthly (paid per company; all features included)
Platforms
Desktop Mobile
Release Date
2017 September

Tumblr

Website
tumblr.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

KnowledgeBase features and specs

  • KnowledgeBase x LiveChat integration: Yes
  • Customizable help center: Yes
  • AI-boosted, rich text editor: Yes
  • External help center: Yes
  • Internal workspace: Yes
  • Article management: Yes
  • Analytics: Yes

Tumblr features and specs

No features have been listed yet.

KnowledgeBase videos

KnowledgeBase AI-powered search feature: QuickAnswer

More videos:

  • Demo - What is KnowledgeBase? | One knowledge base, all the answers

Tumblr videos

Why is Tumblr so Hated?

More videos:

  • Review - TRIGGERED BY TUMBLR. /r/tumblrinaction/ #18 [REDDIT REVIEW]
  • Tutorial - Why Use Tumblr | How To Tumblr

Category Popularity

0-100% (relative to KnowledgeBase and Tumblr)
Knowledge Base
100 100%
0% 0
CMS
0 0%
100% 100
Knowledge Management
100 100%
0% 0
Blogging
0 0%
100% 100

User comments

Share your experience with using KnowledgeBase and Tumblr. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare KnowledgeBase and Tumblr

KnowledgeBase Reviews

  1. Decent product

    KnowledgeBase is a budget-friendly gem in a sea of pricey options. Plus, its smooth tie-in with LiveChat is a total game-changer for customer chats. On the flip side, setting up a personalized help center is a breeze, but what's really cool? The "QuickAnswer" bit. It digs through articles and dishes out answers fast, making KnowledgeBase a solid choice if you're after value and ease.

  2. Easy to use

    The KnowledgeBase is a great product with a simple & friendly setup and easy-to-use UI. The 24/7 custom support is a big advantage.

    👍 Pros:    Great customer support|Good price|User friendly interface|Simple yet powerful and efficient tool
  3. Easy and affordable

    Tested the AI Knowledge Base. It's simple with cool AI stuff. Good price, might be nice for startups or small teams.

Tumblr Reviews

25+ Medium Alternative Platforms for Publishing Articles
Blogs are for people who want to spend time and money on creating quality blog content. Tumblr, unlike Medium, can’t easily move your content or help you monetize your work. But the main pros of Tumblr are the ease of publishing on it, accessibility where millions upon millions will be able to discover your content, and its applicability across various forms of media (such...
Source: forgefusion.io
The 10 Best Twitter Alternatives if You’re Thinking of Quitting X
Tumblr stands out in the social media world as a vibrant blend of blogging and networking. It’s where the young and the young-at-heart share everything from text and photos to quotes and music, creating personal pages that match their unique tastes and interests.
10 Best Medium Alternatives for Reading and Publishing
With its microblogging format, usеrs can еffortlеssly sharе multimеdia content, including tеxt, imagеs, GIFs, and vidеos, in a visually appеaling and еngaging way. Tumblr’s strong focus on community and rеblogging builds a sеnsе of connections among usеrs, еnabling content to go viral rapidly. Its divеrsе and vibrant usеr basе supports a widе rangе of intеrеsts and passions,...
9 Best Medium Alternatives for Making Money With Your Writing in 2023
Both Tumblr and Medium offer a cross between a blog and a social media network. The main difference is that Medium focuses on being a blogging platform, whereas Tumblr prioritizes social sharing of many types of media.
13 Best DeviantArt Alternatives & Similar Sites
Keep in mind that Tumblr is not a particular space for posting art – it is more like a blog. Still, you should give this platform a try, especially if you want to create a portfolio that comes with artsy impressions.

Social recommendations and mentions

Based on our record, Tumblr seems to be more popular. It has been mentiond 32 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

KnowledgeBase mentions (0)

We have not tracked any mentions of KnowledgeBase yet. Tracking of KnowledgeBase recommendations started around Mar 2021.

Tumblr mentions (32)

  • ads
    Post of origin detected. I included two reblogs for redundancy. This one was a little harder to find. I tried using duckduckgo by typing "Something so profoundly fucked up between the inverse ratio of shrinking middle class and ever increasing aggression of advertisement site:tumblr.com". This would give me results with that word, and the filter would only return results from tumblr.com. Unfortunately that didn't... Source: 6 months ago
  • Made a quite crazy discovery regarding Fan Arthur
    (Side-note: Clairo Fan Art says "dancy lala tumblr.com", and if you go on dancylala.tumblr.com, you see a page of her). Source: about 1 year ago
  • Neighbors, please don't wake up singing version.
    Tumblr for more traditional art stuff Kyattonippu's Cytadel (tumblr.com). Source: over 1 year ago
  • what’s the most Rule here
    Does anyone who was once on tumblr.com remember the baeddel? I remember that. Source: over 1 year ago
  • Reblog art
    I doubt the tumblr poster literally wanted to tell people that they are Morally Obligated to Reblog All Art on tumblr.com, but they probably could have done a better job of communicating the basic nuances involved here. Source: over 1 year ago
View more

What are some alternatives?

When comparing KnowledgeBase and Tumblr, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Ghost - Ghost is a fully open source, adaptable platform for building and running a modern online publication. We power blogs, magazines and journalists from Zappos to Sky News.

Stonly - Create interactive step-by-step guides

Medium - Welcome to Medium, a place to read, write, and interact with the stories that matter most to you.

Slab - Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub, and G Suite.

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.