KnowledgeBase is an affordable tool you add, edit and organize information, and share it with both your team and your customers.
With organized company and product knowledge in an internal knowledge base, your agents can deliver customer service even faster. At the same time, important company information is neatly organized in one place and accessible for all employees, be it internal policies, onboarding materials, or any other piece of company knowledge.
Knowledge base for customer support
An external help center allows customer self-service day and night, taking the heat off support agents. This eliminates repetitive costs, leaving your agents free to take care of more important tasks. With a 24/7 help center your customer service is more available as your customers can solve their problems anytime and anywhere.
Knowledge base for SaaS products
Improve product adoption by building a SaaS knowledge base packed with educational resources that guide your users through the product and let them get the most out of it.
KnowledgeBase makes knowledge management easy with some features, including:
Introducing Quidget, a flexible interface that gives you the possibility to easily integrate AI assistants into your website and preferred messaging apps for streamlined communication.
Quidget is a user-friendly solution, designed for individuals and businesses alike, allowing to effortlessly create and launch powerful AI assistants without the need for coding skills.
Unleash the potential of automation in your sales and customer support operations with Quidget's intuitive interface. Train your chatbots using your own resources such as the website, FAQ section, and knowledge base, ensuring that your AI assistant provides and operates relevant information. Quidget excels in providing the right answers in engaging human-like conversations, and performing diverse communication tasks like appointment scheduling and information exchange with websites.
What sets Quidget apart is its simplicity and versatility. Whether you're aiming to automate marketing, lead generation, sales, customer support, onboarding, reservations, or other business processes, Quidget has got you covered. The platform is tailored for users of all technical abilities, making chatbot creation a seamless and intuitive experience.
Quidget serves as an all-in-one interface, allowing you to create, deploy, and track AI assistants across various channels. Quidget is not just a tool, it's a solution that evolves over time. The AI algorithms embedded in Quidget help improve responses continually, ensuring that your assistant grow smarter with each interaction.
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KnowledgeBase is a budget-friendly gem in a sea of pricey options. Plus, its smooth tie-in with LiveChat is a total game-changer for customer chats. On the flip side, setting up a personalized help center is a breeze, but what's really cool? The "QuickAnswer" bit. It digs through articles and dishes out answers fast, making KnowledgeBase a solid choice if you're after value and ease.
The KnowledgeBase is a great product with a simple & friendly setup and easy-to-use UI. The 24/7 custom support is a big advantage.
Tested the AI Knowledge Base. It's simple with cool AI stuff. Good price, might be nice for startups or small teams.
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