Software Alternatives & Reviews

KnowledgeBase VS Landbot

Compare KnowledgeBase VS Landbot and see what are their differences

KnowledgeBase logo KnowledgeBase

An AI-powered knowledge base software, that helps you organize your company knowledge, empower support agents and provide a self-service help center for your customers.

Landbot logo Landbot

An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.
  • KnowledgeBase Landing page
    Landing page //
    2023-09-08

AI-powered knowledge base at your customers’ service

KnowledgeBase is an affordable tool you add, edit and organize information, and share it with both your team and your customers.

With organized company and product knowledge in an internal knowledge base, your agents can deliver customer service even faster. At the same time, important company information is neatly organized in one place and accessible for all employees, be it internal policies, onboarding materials, or any other piece of company knowledge.

Knowledge base for customer support

An external help center allows customer self-service day and night, taking the heat off support agents. This eliminates repetitive costs, leaving your agents free to take care of more important tasks. With a 24/7 help center your customer service is more available as your customers can solve their problems anytime and anywhere.

Knowledge base for SaaS products

Improve product adoption by building a SaaS knowledge base packed with educational resources that guide your users through the product and let them get the most out of it.

KnowledgeBase makes knowledge management easy with some features, including:

  1. KnowledgeBase x LiveChat integration
  2. External help center
  3. QuickAnswer
  4. Customizable help center
  5. AI-boosted, rich text editor
  6. Article management
  7. Analytics
  8. Access to KnowledgeBase Help Center
  • Landbot Landing page
    Landing page //
    2023-03-03

Landbot is a user-friendly no-code solution for creation of conversational apps which are a natural evolution of chatbots. Conversational apps combine benefits of an interactive conversational interface with rich UI elements while automating advanced data workflows like business applications. Hence, they address business needs on both the communication and process automation level. In a nutshell, with or without NLP, Landbot helps you optimize every stage of the customer journey from lead generation to customer support on the web, WhatsApp or Messenger - without coding.

KnowledgeBase

$ Details
paid Free Trial $59.0 / Monthly (paid per company; all features included)
Platforms
Desktop Mobile
Release Date
2017 September

Landbot

Website
landbot.io
$ Details
freemium €30.0 / Monthly
Platforms
-
Release Date
2017 April

KnowledgeBase features and specs

  • KnowledgeBase x LiveChat integration: Yes
  • Customizable help center: Yes
  • AI-boosted, rich text editor: Yes
  • External help center: Yes
  • Internal workspace: Yes
  • Article management: Yes
  • Analytics: Yes

Landbot features and specs

No features have been listed yet.

KnowledgeBase videos

KnowledgeBase AI-powered search feature: QuickAnswer

More videos:

  • Demo - What is KnowledgeBase? | One knowledge base, all the answers

Landbot videos

Landbot for eCommerce - Creating Conversational Sales

More videos:

  • Review - Landbot Chatbot Review and Backend
  • Tutorial - How To Use Conditional Logic In Landbot (To Make a Wise Chatbot)
  • Demo - Landbot 3.0 - Be Part of the Conversational Apps Revolution

Category Popularity

0-100% (relative to KnowledgeBase and Landbot)
Knowledge Base
100 100%
0% 0
Chatbots
0 0%
100% 100
Knowledge Management
100 100%
0% 0
CRM
7 7%
93% 93

User comments

Share your experience with using KnowledgeBase and Landbot. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare KnowledgeBase and Landbot

KnowledgeBase Reviews

  1. Decent product

    KnowledgeBase is a budget-friendly gem in a sea of pricey options. Plus, its smooth tie-in with LiveChat is a total game-changer for customer chats. On the flip side, setting up a personalized help center is a breeze, but what's really cool? The "QuickAnswer" bit. It digs through articles and dishes out answers fast, making KnowledgeBase a solid choice if you're after value and ease.

  2. Easy to use

    The KnowledgeBase is a great product with a simple & friendly setup and easy-to-use UI. The 24/7 custom support is a big advantage.

    👍 Pros:    Great customer support|Good price|User friendly interface|Simple yet powerful and efficient tool
  3. Easy and affordable

    Tested the AI Knowledge Base. It's simple with cool AI stuff. Good price, might be nice for startups or small teams.

Landbot Reviews

10 best Manychat alternatives in 2024 (free & paid)
Landbot is a chatbot platform that helps to turn a landing page into a conversational experience. Users can build a web chat solution or automate WhatsApp communication using a chatbot builder or templates. Also, Landbot offers data synchronization to other applications or using Webhooks and APIs.
Source: chatfuel.com
10 Best ManyChat Alternatives for Bot Building in 2024
With its ready-made bot templates for various scenarios — lead generation, product launches, event registrations, or job applications, — you can simplify any process and eliminate the need to create a bot from scratch. Landbot makes sure that it does not only gather customer data but also delivers real-time personalization to enhance your customer experience.
Source: sendpulse.com
33+ Best No Code Tools you will love 😍
Why Landbot is super cool and worth trying (if you haven't already); - A large suite of features that will get any marketer or founder excited (even developers). Many more features that weren't included in the description above. - A great solution for providing new engaging experiences for users (there's good reason why companies like Uber are using the platform).- Good...
25 No-Code Apps and Tools to help build your next Startup
Landbot is the chatbot builder of the future. You can create chatbots that know your business like a pro with these easy to use no code software. Landbot is a great addition to your customer support team!
Source: www.ishir.com

What are some alternatives?

When comparing KnowledgeBase and Landbot, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

Slab - Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub, and G Suite.

ManyChat - ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.

Stonly - Create interactive step-by-step guides

ChatBot - Easy to use chatbot platform for business