Software Alternatives & Reviews

KnowledgeBase VS Botsify

Compare KnowledgeBase VS Botsify and see what are their differences

KnowledgeBase logo KnowledgeBase

An AI-powered knowledge base software, that helps you organize your company knowledge, empower support agents and provide a self-service help center for your customers.

Botsify logo Botsify

Ever wonder if you could replace your live chat support system with a chatbot?. Its possible now with Botsify Chatbot For Website.
  • KnowledgeBase Landing page
    Landing page //
    2023-09-08

AI-powered knowledge base at your customers’ service

KnowledgeBase is an affordable tool you add, edit and organize information, and share it with both your team and your customers.

With organized company and product knowledge in an internal knowledge base, your agents can deliver customer service even faster. At the same time, important company information is neatly organized in one place and accessible for all employees, be it internal policies, onboarding materials, or any other piece of company knowledge.

Knowledge base for customer support

An external help center allows customer self-service day and night, taking the heat off support agents. This eliminates repetitive costs, leaving your agents free to take care of more important tasks. With a 24/7 help center your customer service is more available as your customers can solve their problems anytime and anywhere.

Knowledge base for SaaS products

Improve product adoption by building a SaaS knowledge base packed with educational resources that guide your users through the product and let them get the most out of it.

KnowledgeBase makes knowledge management easy with some features, including:

  1. KnowledgeBase x LiveChat integration
  2. External help center
  3. QuickAnswer
  4. Customizable help center
  5. AI-boosted, rich text editor
  6. Article management
  7. Analytics
  8. Access to KnowledgeBase Help Center
  • Botsify Landing page
    Landing page //
    2023-06-22

KnowledgeBase

$ Details
paid Free Trial $59.0 / Monthly (paid per company; all features included)
Platforms
Desktop Mobile
Release Date
2017 September

Botsify

$ Details
-
Platforms
-
Release Date
-

KnowledgeBase features and specs

  • KnowledgeBase x LiveChat integration: Yes
  • Customizable help center: Yes
  • AI-boosted, rich text editor: Yes
  • External help center: Yes
  • Internal workspace: Yes
  • Article management: Yes
  • Analytics: Yes

Botsify features and specs

No features have been listed yet.

KnowledgeBase videos

KnowledgeBase AI-powered search feature: QuickAnswer

More videos:

  • Demo - What is KnowledgeBase? | One knowledge base, all the answers

Botsify videos

Botsify Quick Overview

Category Popularity

0-100% (relative to KnowledgeBase and Botsify)
Knowledge Base
100 100%
0% 0
Chatbots
0 0%
100% 100
Knowledge Management
100 100%
0% 0
CRM
9 9%
91% 91

User comments

Share your experience with using KnowledgeBase and Botsify. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare KnowledgeBase and Botsify

KnowledgeBase Reviews

  1. Decent product

    KnowledgeBase is a budget-friendly gem in a sea of pricey options. Plus, its smooth tie-in with LiveChat is a total game-changer for customer chats. On the flip side, setting up a personalized help center is a breeze, but what's really cool? The "QuickAnswer" bit. It digs through articles and dishes out answers fast, making KnowledgeBase a solid choice if you're after value and ease.

  2. Easy to use

    The KnowledgeBase is a great product with a simple & friendly setup and easy-to-use UI. The 24/7 custom support is a big advantage.

    👍 Pros:    Great customer support|Good price|User friendly interface|Simple yet powerful and efficient tool
  3. Easy and affordable

    Tested the AI Knowledge Base. It's simple with cool AI stuff. Good price, might be nice for startups or small teams.

Botsify Reviews

Top 7 Chatbot Solutions Ideal for Small Businesses
With its user-friendly drag-and-drop interface, Botsify facilitates the seamless creation of sophisticated chatbots within minutes, eliminating the need for coding expertise.
Top 20 Replika Alternatives for AI Chatbots
Botsify allows integration with a variety of messaging platforms, including Facebook Messenger, Slack, and Telegram as well as the ability to work with a variety of programming languages. The platform also provides analysis and monitoring tools that aid users in monitoring and analysing the chatbot’s performance. These include metrics like chat rate as well as customer...

Social recommendations and mentions

Based on our record, Botsify seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

KnowledgeBase mentions (0)

We have not tracked any mentions of KnowledgeBase yet. Tracking of KnowledgeBase recommendations started around Mar 2021.

Botsify mentions (1)

What are some alternatives?

When comparing KnowledgeBase and Botsify, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

Slab - Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub, and G Suite.

Landbot - An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.

Stonly - Create interactive step-by-step guides

ChatBot - Easy to use chatbot platform for business