Software Alternatives & Reviews

KnowledgeBase VS Cyclr

Compare KnowledgeBase VS Cyclr and see what are their differences

KnowledgeBase logo KnowledgeBase

An AI-powered knowledge base software, that helps you organize your company knowledge, empower support agents and provide a self-service help center for your customers.

Cyclr logo Cyclr

Powerful SaaS integration toolkit for SaaS developers - create, amplify, manage and publish native integrations from within your app with Cyclr's flexible Embedded iPaaS.
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  • KnowledgeBase Landing page
    Landing page //
    2023-09-08

AI-powered knowledge base at your customers’ service

KnowledgeBase is an affordable tool you add, edit and organize information, and share it with both your team and your customers.

With organized company and product knowledge in an internal knowledge base, your agents can deliver customer service even faster. At the same time, important company information is neatly organized in one place and accessible for all employees, be it internal policies, onboarding materials, or any other piece of company knowledge.

Knowledge base for customer support

An external help center allows customer self-service day and night, taking the heat off support agents. This eliminates repetitive costs, leaving your agents free to take care of more important tasks. With a 24/7 help center your customer service is more available as your customers can solve their problems anytime and anywhere.

Knowledge base for SaaS products

Improve product adoption by building a SaaS knowledge base packed with educational resources that guide your users through the product and let them get the most out of it.

KnowledgeBase makes knowledge management easy with some features, including:

  1. KnowledgeBase x LiveChat integration
  2. External help center
  3. QuickAnswer
  4. Customizable help center
  5. AI-boosted, rich text editor
  6. Article management
  7. Analytics
  8. Access to KnowledgeBase Help Center
  • Cyclr Landing page
    Landing page //
    2022-07-11

Cyclr is a SaaS integration toolkit for SaaS platforms and app developers, providing a complete solution to serve your customers integration needs -- all from within your application. Cyclr enables you to deliver integrations to 100s of popular apps and services with low-code and low engineering overhead. Cyclr also handle all the updates, cutting development teams integration maintenance overhead.

Integrations are created using a drag and drop designer, enabling members of your wider teams (customer success, sales and support) to build and publish new integrations and workflows in minutes.

Integrations can then be published directly into your application so your users can self-serve. This can be achieved by building your own UI on top of Cyclr's fully featured API, or through deploying their white-labelled and completely customisable embedded marketplace.

KnowledgeBase

$ Details
paid Free Trial $59.0 / Monthly (paid per company; all features included)
Platforms
Desktop Mobile
Release Date
2017 September

KnowledgeBase features and specs

  • KnowledgeBase x LiveChat integration: Yes
  • Customizable help center: Yes
  • AI-boosted, rich text editor: Yes
  • External help center: Yes
  • Internal workspace: Yes
  • Article management: Yes
  • Analytics: Yes

Cyclr features and specs

  • Pre-built Connectors: +400
  • Embedded Integration Marketplace: Yes
  • Low Code Integration Builder: Yes
  • SOC 2 Type 2 Accreditation: Yes
  • Private Cloud Deployments: Yes
  • Proxy API: Yes

KnowledgeBase videos

KnowledgeBase AI-powered search feature: QuickAnswer

More videos:

  • Demo - What is KnowledgeBase? | One knowledge base, all the answers

Cyclr videos

No Cyclr videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to KnowledgeBase and Cyclr)
Knowledge Base
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Knowledge Management
100 100%
0% 0
Integrations Platform As A Service

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare KnowledgeBase and Cyclr

KnowledgeBase Reviews

  1. Decent product

    KnowledgeBase is a budget-friendly gem in a sea of pricey options. Plus, its smooth tie-in with LiveChat is a total game-changer for customer chats. On the flip side, setting up a personalized help center is a breeze, but what's really cool? The "QuickAnswer" bit. It digs through articles and dishes out answers fast, making KnowledgeBase a solid choice if you're after value and ease.

  2. Easy to use

    The KnowledgeBase is a great product with a simple & friendly setup and easy-to-use UI. The 24/7 custom support is a big advantage.

    👍 Pros:    Great customer support|Good price|User friendly interface|Simple yet powerful and efficient tool
  3. Easy and affordable

    Tested the AI Knowledge Base. It's simple with cool AI stuff. Good price, might be nice for startups or small teams.

Cyclr Reviews

  1. Best platform to use

    This is the best platform to use. You can rely on this platform for different kind of work. Highly recommended


7 Best Zapier Alternatives to Meet Your Integration Needs
With Cyclr, you can use the APIs and SDKs made available by the apps in your techstack that you want to integrate — so you don't have to create your own from scratch. Cyclr offers a variety of capabilities ranging from authentication and authorization to storage and processing so you can design your desired integration flows.
The 7 Best Embedded iPaaS Solutions to Consider for 2024
Description: Cyclr is a UK-based provider of embedded Integration Platform as a Service (iPaaS) solutions. The vendor offers a white-labeled, low-code approach to offering in-app integrations for end-users. Cyclr touts a global user base and helps its customers enhance their native connectivity suites while simplifying the creation and deployment method. Flexible deployment...
13 data integration tools: a comparative analysis of the top solutions
Cyclr is an embedded integration technology ideal for enhancing SaaS platforms and applications. It improves the speed and satisfaction of customer integration needs directly from the application.
Source: blog.n8n.io
Best iPaaS Softwares
Cyclr is an embedded integration toolkit (iPaaS) empowering SaaS applications to rapidly expand their in-app integration capabilities. Create powerful integration workflows and automations using our low-code toolkit, including a drag and drop interface for building integrations between your platform and hundreds of third-party applications.
Source: iotbyhvm.ooo

Social recommendations and mentions

Based on our record, Cyclr seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

KnowledgeBase mentions (0)

We have not tracked any mentions of KnowledgeBase yet. Tracking of KnowledgeBase recommendations started around Mar 2021.

Cyclr mentions (1)

  • Automating update of contacts via FTP
    Other good solutions with similar features would be PieSync, Automate.io, Zapier, Cyclr, Workato. All of these app integrations allow you to connect your Mailchimp account with your SaaS app (in your case with your database). Source: about 3 years ago

What are some alternatives?

When comparing KnowledgeBase and Cyclr, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zapier - Connect the apps you use everyday to automate your work and be more productive. 1000+ apps and easy integrations - get started in minutes.

Slab - Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub, and G Suite.

ifttt - IFTTT puts the internet to work for you. Create simple connections between the products you use every day.

Stonly - Create interactive step-by-step guides

Boomi - The #1 Integration Cloud - Build Integrations anytime, anywhere with no coding required using Dell Boomi's industry leading iPaaS platform.