Software Alternatives, Accelerators & Startups

klynd VS UserGuiding

Compare klynd VS UserGuiding and see what are their differences

klynd logo klynd

Visual feedback and bug-tracking tool to accelerate web testing and improve customer relationships.

UserGuiding logo UserGuiding

Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.
Visit Website
  • klynd Landing page
    Landing page //
    2023-08-04

Accelerate web testing and improve customer relations with klynd, a versatile visual feedback and bug-tracking tool designed for web projects. As a dynamic solution, klynd empowers teams to streamline their testing processes, enhance collaboration, and deliver exceptional user experiences.

Unveil the power of klynd's private and public feedback widgets, which facilitate efficient collaboration among team members and engage customers for real-time insights. Seamlessly integrate klynd with your favorite apps like Trello, Jira, Slack, and more to ensure a smooth workflow and eliminate manual data entry.

Experience a transformative 30-day free trial with no credit card required. Embrace the power of klynd's trial to unlock efficient web testing today.

  • UserGuiding Welcome users with an onboarding guide
    Welcome users with an onboarding guide //
    2024-06-14
  • UserGuiding Create product tours and walkthroughs
    Create product tours and walkthroughs //
    2024-06-14
  • UserGuiding Show all of your educational material in-app
    Show all of your educational material in-app //
    2024-06-14
  • UserGuiding Create target segments of your users
    Create target segments of your users //
    2024-06-14
  • UserGuiding Gather and track user feedback
    Gather and track user feedback //
    2024-06-14
  • UserGuiding Get detailed performance analytics
    Get detailed performance analytics //
    2024-06-14

Most users struggle to see the full value of a product within the first 14 days (if ever).

That's why we built UserGuiding, a no-code product adoption platform that helps increase activation & retention and reduce churn using many in-app walkthroughs and widgets as well as standalone Knowledge Base and Product Updates pages. Provide your users all the self-serve help they need throughout their journey, and also gather valuable insights and feedback from them with our in-app surveys to give you direction and improve your product development.

The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface.

Try UserGuiding today to give your product adoption a huge, instant boost.

klynd

Website
klynd.com
$ Details
freemium $17.0 / Monthly (Billed annual)
Platforms
Browser Web Windows Mac OSX Google Chrome Firefox Android iOS Safari Internet Explorer
Release Date
2021 January

UserGuiding

$ Details
paid Free Trial $89.0 / Monthly (Basic; Guides & Checklists, Knowledge Base, In-app Surveys)
Platforms
Google Chrome Browser PHP JavaScript Wordpress Magento Shopify Firefox
Release Date
-

klynd features and specs

  • Private internal feedback widget: Yes
  • Public feedback widget: Yes
  • App integration: Yes
  • Real-time reports: Yes
  • Multiple project types: Yes
  • Notification system, filter, and in-depth feedback panel: Yes
  • Journey workflow: Yes
  • kanban-style boards: Yes
  • Sync feedback in real-time to connected apps: Yes
  • Fine-tune and selectively sync feedback with push-to: Yes
  • Prioritize feedback for efficient issue management: Yes
  • Export feedback to XLSX or CSV: Yes
  • Assign tasks: Yes
  • User activity: Yes
  • Customizable widget: Yes
  • Auto-translate widget labels to English or Arabic: Yes
  • Instant notifications: Yes

UserGuiding features and specs

  • User Onboarding Guides: Yes
  • Hotspots: Yes
  • Onboarding Checklists: Yes
  • Knowledge Base: Yes
  • Resource Centers: Yes
  • Product Updates Page: Yes
  • In-App Surveys: Yes
  • NPS Surveys: Yes
  • User Engagement Analytics: Yes
  • User Identification: Yes
  • Audience Segmentation: Yes
  • No-code: Yes
  • Custom Attributes: Yes
  • Weekly Reporting Emails: Yes
  • Custom CSS: Yes
  • Google Analytics Integration: Yes
  • Hubspot Integration: Yes
  • Slack Integration: Yes
  • Intercom Integration: Yes
  • Mixpanel Integration: Yes
  • Multiple Team Members: Yes
  • Multiple Domains: Yes

klynd videos

Master customer feedback with klynd - Streamline, Collaborate, Succeed!"

UserGuiding videos

Customer Stories #1 - Onboarding New Users of SaaS Company

More videos:

  • Tutorial - UserGuiding University #1
  • Demo - 🌟 UserGuiding - Onboard your new users, without any coding! 🌟
  • Review - UserGuiding Review - Create Guided Onboarding Guides With ZERO Code - Great For Course Creators
  • Demo - Connecting the Dots - learn how to apply UserGuiding to a real project

Category Popularity

0-100% (relative to klynd and UserGuiding)
Customer Feedback
100 100%
0% 0
User Onboarding And Engagement
SaaS
100 100%
0% 0
User Engagement
0 0%
100% 100

Questions and Answers

As answered by people managing klynd and UserGuiding.

What's the story behind your product?

klynd's answer

Imagine a journey fueled by over 15 years of collective experience in the dynamic realm of IT. This journey, led by the visionary founders of klynd, is a testament to unwavering dedication, unbridled innovation, and a relentless pursuit of excellence.

In the ever-evolving landscape of technology, the founders of klynd have donned various hats - from local tech enthusiasts to remote collaborators, from independent contractors to esteemed clients. Through these multifaceted roles, they've not only garnered insights but also weathered challenges that are intrinsic to the industry.

A pivotal realization struck them: far too often, projects were shackled by the chains of ineffective communication, redundant meetings, and data that held more confusion than clarity. It was this realization that kindled the spark of klynd - a solution born out of the desire to streamline, to simplify, and to empower.

With a deep understanding of the intricate dance between QA engineers and software developers, klynd was conceived as a tool to transcend these challenges. It's a tale of turning obstacles into opportunities, of transforming friction into seamless collaboration.

But more than a solution, klynd is a testament to passion. The dedicated team behind its development breathes life into its functionalities. Their commitment to excellence fuels their pursuit of crafting a tool that not only works but works wonders for businesses like yours.

In the heart of klynd's journey lies a resolute mission: to empower businesses, elevate web testing processes, and elevate customer experiences to unparalleled heights. It's about rewriting the narrative of how projects are conceptualized, developed, and delivered.

The story of klynd isn't just about a product; it's about empowerment, innovation, and the unwavering belief that challenges can be transformed into stepping stones. So as you embark on your journey with klynd, know that you're not just using a tool; you're part of an inspiring narrative of transformation, driven by passion and innovation.

How would you describe your primary audience?

klynd's answer

klynd caters to a diverse range of users, including startups, QA professionals, project managers, user experience researchers (UXR), marketing teams, and web agencies

Why should a person choose your product over its competitors?

klynd's answer

Klynd offers an unparalleled combination of simplicity and efficiency. Our comprehensive tools streamline testing, collaboration, and bug resolution. The ability to gather feedback through various mediums ensures accuracy. Furthermore, our dedication to customer experience

What makes your product unique?

klynd's answer

Klynd stands out with its powerful blend of visual feedback and bug tracking. Unlike traditional solutions, we offer versatile feedback collection through annotation, screenshots, and videos. Our seamless integration with popular apps enhances collaboration. Klynd's holistic approach to improving user experiences makes it a one-stop platform.

User comments

Share your experience with using klynd and UserGuiding. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare klynd and UserGuiding

klynd Reviews

We have no reviews of klynd yet.
Be the first one to post

UserGuiding Reviews

15 best user onboarding software you need to try in 2023
UserGuiding is a no-code platform where no coding is required to get up and running, and the walkthroughs are interactive, moving at the pace of each user. Hotspots are a popular feature – highlighted portions of the screen with short explanations, which the user can read and digest before moving to the next section.
8 Best Usetiful Alternatives and Competitors That Are More Professional
UserGuiding’s Analytics dashboard gives you actionable insight on the performance of your onboarding content. UserGuiding allows you to track view and completion data for each guide, tooltip, hotspot, checklist, and resource center – while also giving you information about daily active users, and satisfaction scores.
Source: userguiding.com
Top alternatives to UserGuiding
Pricing - Userguiding limits their plans by number of Monthly Active Users. While this is a widespread approach in the SaaS industry, it is very restricting and unfair. In many cases, one may want to run tours only on a fraction of the customer base, thus overpaying for the rest of the users who may never interact with content from Userguiding. “The price is a bit high. It...
Appcues Alternatives and Competitors
Miraç is Content Editor of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.

Social recommendations and mentions

Based on our record, UserGuiding seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

klynd mentions (0)

We have not tracked any mentions of klynd yet. Tracking of klynd recommendations started around Mar 2021.

UserGuiding mentions (2)

  • What tool are you using for walk-thru / onboarding wizard? (Pendo, WalkMe, Appcues, etc)
    I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: over 2 years ago
  • Similar product launched before us
    Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: over 3 years ago

What are some alternatives?

When comparing klynd and UserGuiding, you can also consider the following products

Picter - Visual collaboration and creative review – solved

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Commenty - Commenty is a collaboration platform that allows you to give real-time feedback visually on any live website or image.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.