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Kimp VS HelpScout

Compare Kimp VS HelpScout and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Kimp logo Kimp

Kimp is an unlimited design company, specializing in graphic design (including print and digital designs, custom illustrations, landing page designs and email designs) and video design.
Visit Website

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Kimp Landing page
    Landing page //
    2023-05-24

The design service Kimp offers graphic and video design monthly packages, which allows businesses to get a dedicated design team for a fraction of the cost of working with freelancers and design agencies.

Kimp is for startups, SMEs, marketers, creative agencies, freelancers, entrepreneurs – just about anyone who needs cost-effective, high quality graphic design services, on an ongoing basis.

We take our time so a two month project we’ll drag out for 6 months so we can continue billing you. For a monthly flat rate of $499 the clients are offered unlimited number of designs and revisions. The designs include logos, blog images, packaging and labels, flyers and brochures, posters, social media images, business cards, infographics, trade show banners, and more.

Video package is $599/mo. The combined package that includes both graphics and video designs, is $895/mo, which saves over 20% discount on a continuous basis.

Other than the first-class designs and fast turnaround time that often does not exceed a business day, Kimp comes with no contracts, no hourly billing or any other additional fee.

Kimp makes the design process simple. Clients can place their requests online and the designated designers will start working on them. Kimp has talented designer teams that operate in six different time zones. Kimp designers can usually provide 2-3 designs per business day for their clients.

With Kimp, you’ll feel like you have an in-house designer – without the hefty price tag.

  • HelpScout Landing page
    Landing page //
    2023-07-14

Kimp

Website
kimp.io
Pricing URL
Official Kimp Pricing
$ Details
Free Trial $599.0 / Monthly
Release Date
2019 January
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Release Date
-
Edit details

Kimp features and specs

  • Easy to Set-up and use: On-boarding is very easy and can get started right away
  • Free Trial: Offer 7-days free trial to get a taste of first-rate graphic designs and friendly service

HelpScout features and specs

No features have been listed yet.

Kimp videos

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Kimp Promo

More videos:

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Kimp and HelpScout)

Kimp

HelpScout

Design Tools
100 100%
Design Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100
Design As A Service
100 100%
Design As A Service
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Kimp and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kimp and HelpScout

Kimp Reviews

  1. Great service, very happy!

    Kimp is great. Their entire process is very organized. Really love the experience from on-boarding to handling the tasks. Quality designs, fast turnaround. Highly recommended!

    🏁 Competitors: Design Pickle, Penji, ManyPixels, Graphics Zoo, Flocksy
    👍 Pros:    Very organized structure
  2. Amazing service!!

    I really wish that I knew about this kind of service long ago. I was referred to Kimp by a friend so decided to give them a try. I have blown away by how much I was able to get done and free up my time. Great designs from the getgo. My project manager is very responsive and friendly to work with. Overall, I really enjoy working with the Kimp team and I can see this being a very long working relationship.

    👍 Pros:    Can outsource all my design requirement so i can focus on scaling my business|Great quality designs from the getgo, they nail most of the designs in the first attempt.|Very responsive and friendly project manager|Followups from management team|Very affordable|Fast turnarounds
    👎 Cons:    Nothing i can think of at the moment, they are really like part of my team
10 Design Pickle Alternatives
Pricing: The Graphics plan starts at $499 per month and includes unlimited requests and modifications, no contract, and free stock images. The Video and Graphics + Video subscriptions cost $599 and $895 per month and include extra capabilities that will undoubtedly boost your content marketing. Furthermore, if you are using Kimp for the first time, you will receive a 50%...
Source: www.reelunlimited.com
7 Design Pickle Alternatives That Offer Better Designs at Cheaper Price
Kimp offers a range of unlimited designs from logos, infographics to your campaign banners on social media and blog images. Their services are aimed at entrepreneurs, marketers, agencies, and small business owners. You can get their cost-effective solution without the need to recruit freelancers or hire designers.
Source: digifloat.io
10 Affordable Alternatives to DesignJoy
Kimp banks on its reliability and affordability to give you whatever designs you need. For starters, its website lists some 50 design types they can do – from book covers to billboards, and newsletters to even NFT designs. It’s a service suitable for small and big companies alike. When we say big, count in clients like Harley-Davidson (big bikes) and New York University (big...
Source: www.webdesign-inspiration.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kimp mentions (0)

We have not tracked any mentions of Kimp yet. Tracking of Kimp recommendations started around Mar 2021.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Kimp and HelpScout, you can also consider the following products

Design Pickle - Unlimited graphic design services for flat monthly fee

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

99designs - The #1 marketplace for graphic design, including logo design, web design and other design contests. Start a contest now with 100% Money-Back Guarantee!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ManyPixels - Unlimited, on-demand design services for freelancers, startups, and agencies.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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