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Keatext VS Roadmap

Compare Keatext VS Roadmap and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Keatext logo Keatext

Your most impactful CX improvements start here

Roadmap logo Roadmap

Collision avoidance for projects and people
  • Keatext Landing page
    Landing page //
    2022-12-08

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

  • Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

  • Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

  • Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

  • Contextual recommendations with SWOT chart
  • Customizable, interactive dashboard
  • Sentiment categories including customer suggestions and questions
  • Topic and opinion heatmap
  • Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

  • Roadmap Landing page
    Landing page //
    2023-05-12

Keatext features and specs

  • Predictive recommendations: Yes
  • Customizable dashboard: Yes
  • Topics and opinions heatmap: Yes
  • Advanced sentiment analysis: Yes
  • Multichannel analysis: Yes

Roadmap features and specs

No features have been listed yet.

Keatext videos

+ Add

Introducing Keatext

More videos:

  • Demo - Introducing Keatext

Roadmap videos

+ Add

New World MMO: Roadmap Timeline Plus Mini Alpha Review. Complete Breakdown Of Whats Next.

More videos:

  • Review - MI Safe Schools Roadmap Review
  • Review - Roadmap review! | Rust update 21st December 2018

Category Popularity

0-100% (relative to Keatext and Roadmap)

Keatext

Roadmap

NLP And Text Analytics
100 100%
NLP And Text Analytics
0% 0
Project Management
0 0%
Project Management
100% 100
Customer Experience Management
100 100%
Customer Experience Management
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100

User comments

Share your experience with using Keatext and Roadmap. For example, how are they different and which one is better?
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What are some alternatives?

When comparing Keatext and Roadmap, you can also consider the following products

Chattermill - Extract actionable insights from customer feedback using deep learning

productboard - Beautiful and powerful product management.

RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.

ProdPad - ProdPad helps your team gather ideas, surface the best ones and turn them into product specs, and then put it all on a product roadmap.

Farrago - Intuitive soundboard app to quickly play sound bites, audio effects, and music clips.

ProductPlan - Cloud-based product roadmap software solution

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