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Keatext VS ProductPlan

Compare Keatext VS ProductPlan and see what are their differences

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  2. » Videos
  3. » Reviews
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Keatext logo Keatext

Your most impactful CX improvements start here

ProductPlan logo ProductPlan

Cloud-based product roadmap software solution
  • Keatext Landing page
    Landing page //
    2022-12-08

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

  • Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

  • Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

  • Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

  • Contextual recommendations with SWOT chart
  • Customizable, interactive dashboard
  • Sentiment categories including customer suggestions and questions
  • Topic and opinion heatmap
  • Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

  • ProductPlan Landing page
    Landing page //
    2023-05-12

Keatext features and specs

  • Predictive recommendations: Yes
  • Customizable dashboard: Yes
  • Topics and opinions heatmap: Yes
  • Advanced sentiment analysis: Yes
  • Multichannel analysis: Yes

ProductPlan features and specs

No features have been listed yet.

Keatext videos

+ Add

Introducing Keatext

More videos:

  • Demo - Introducing Keatext

ProductPlan videos

+ Add

ProductPlan Roadmap Software: Features Overview

More videos:

  • Review - Product Roadmaps That Work - Presentation at Scrum Gathering
  • Review - Getting Started with ProductPlan (Webinar)
  • Review - 3 Minute Product Manager: Long-term Product Roadmaps

Category Popularity

0-100% (relative to Keatext and ProductPlan)

Keatext

ProductPlan

NLP And Text Analytics
100 100%
NLP And Text Analytics
0% 0
Project Management
0 0%
Project Management
100% 100
Customer Experience Management
100 100%
Customer Experience Management
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

Share your experience with using Keatext and ProductPlan. For example, how are they different and which one is better?
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What are some alternatives?

When comparing Keatext and ProductPlan, you can also consider the following products

Chattermill - Extract actionable insights from customer feedback using deep learning

productboard - Beautiful and powerful product management.

monkeylearn - Text Mining Made Easy. Extract and classify information from text. Integrate with your App within minutes.

Aha - Aha! is the new way to create visual product roadmaps. Web-based product management tools and roadmapping software for agile product managers.

Tibco Data Science - Data science is a team sport. Data scientists, citizen data scientists, business users, and developers need flexible and extensible tools that promote collaboration, automation, and...

ProdPad - ProdPad helps your team gather ideas, surface the best ones and turn them into product specs, and then put it all on a product roadmap.

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