Software Alternatives, Accelerators & Startups

Keatext VS productboard

Compare Keatext VS productboard and see what are their differences

Keatext logo Keatext

Your most impactful CX improvements start here

productboard logo productboard

Beautiful and powerful product management.
  • Keatext Landing page
    Landing page //
    2022-12-08

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

  • Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

  • Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

  • Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

  • Contextual recommendations with SWOT chart
  • Customizable, interactive dashboard
  • Sentiment categories including customer suggestions and questions
  • Topic and opinion heatmap
  • Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

  • productboard Landing page
    Landing page //
    2023-05-05

Keatext features and specs

  • Predictive recommendations: Yes
  • Customizable dashboard: Yes
  • Topics and opinions heatmap: Yes
  • Advanced sentiment analysis: Yes
  • Multichannel analysis: Yes

productboard features and specs

No features have been listed yet.

Keatext videos

Introducing Keatext

More videos:

  • Demo - Introducing Keatext

productboard videos

ProductBoard Review | Project Management Tool | Pearl Lemon Review

More videos:

  • Review - Welcome to productboard!
  • Review - ProductBoard Helps You Make the Right Thing at Disrupt SF Startup Battlefield

Category Popularity

0-100% (relative to Keatext and productboard)
NLP And Text Analytics
100 100%
0% 0
Project Management
0 0%
100% 100
Customer Experience Management
Customer Feedback
0 0%
100% 100

User comments

Share your experience with using Keatext and productboard. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, productboard seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Keatext mentions (0)

We have not tracked any mentions of Keatext yet. Tracking of Keatext recommendations started around Mar 2021.

productboard mentions (4)

  • Do you use an additional tool aside from JIRA?
    Admittedly, this is an issue with organization and can be solved with thorough cleanups, but I suspect that may disrupt the usual flow of non-PM people more. I am thinking of using a separate tool like craft.io or productboard.com to highlight strategies, roadmaps, cross-team initiatives, discoveries, etc. With a possible link to JIRA somehow. Has anyone ever tried this? Source: about 2 years ago
  • Think twice before using AGE in PotgreSQL
    Recently my friend at Productboard noticed an interesting bug in one of our services. For some reason our code responsible for calculating how many days our customers' features spend in certain states (Idea, Discovery, Delivery, etc) in some cases would give us wrong results. - Source: dev.to / about 2 years ago
  • Which tools you use in your role of PM?
    ProductboardProductboard helps us capture user feedback from email, Slack, Zendesk, our public-facing product portal etc. And see what users need the most. We also use it for prioritizing product objectives, release planning, roadmapping…. Source: over 2 years ago
  • Ask HN: What software do you use to gather requirements?
    I use ProductBoard. It's fairly expensive but pretty great. I gather requirements into PB and use the inbuilt editor to flesh them out. When a story is ready I push a button and it ends up in Trello (but you can add your own integrations; there's one for github for example). The integrations aren't perfect but I love it. Used it in my last job and brought it in at my current job. https://productboard.com. - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing Keatext and productboard, you can also consider the following products

Chattermill - Extract actionable insights from customer feedback using deep learning

Aha - Aha! is the new way to create visual product roadmaps. Web-based product management tools and roadmapping software for agile product managers.

RapidMiner - RapidMiner is a software platform for data science teams that unites data prep, machine learning, and predictive model deployment.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Farrago - Intuitive soundboard app to quickly play sound bites, audio effects, and music clips.

ProdPad - ProdPad helps your team gather ideas, surface the best ones and turn them into product specs, and then put it all on a product roadmap.