Software Alternatives, Accelerators & Startups

Keatext VS ProdPad

Compare Keatext VS ProdPad and see what are their differences

Keatext logo Keatext

Your most impactful CX improvements start here

ProdPad logo ProdPad

ProdPad helps your team gather ideas, surface the best ones and turn them into product specs, and then put it all on a product roadmap.
  • Keatext Landing page
    Landing page //
    2022-12-08

Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.

Get recommendations from your customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization.

  • Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses from your customer data

  • Monitor every stage of the customer journey: Build a complete view of what drives customer satisfaction and discontent

  • Automate how you generate customer intelligence: Uncover customer insights you can act on without any heavy lifting

Key features

  • Contextual recommendations with SWOT chart
  • Customizable, interactive dashboard
  • Sentiment categories including customer suggestions and questions
  • Topic and opinion heatmap
  • Shareable reporting

The application is cloud-based and requires no advanced setup or training to start getting insights.

Keatext is trusted by companies in over 10 industries including Lenovo, Intuit, and Intelcom. By using the platform, clients not only improve their customer experience KPIs but help their organization become more customer-centric.

  • ProdPad Landing page
    Landing page //
    2022-05-05

ProdPad is a smart, dynamic toolkit that integrates with product development processes at every stage and supports collaboration from the entire business.

In continual development since 2012, this SaaS has been designed by a team of experts to make best-practice product management actionable for fellow PMs.

ProdPad empowers product managers to turn great ideas into great products that customers love.

Keatext

Website
keatext.ai
$ Details
paid Free Trial $550.0 / Monthly
Platforms
Zendesk ServiceNow SurveyMonkey
Release Date
-

ProdPad

$ Details
paid Free Trial $24.0 / Monthly (per user)
Platforms
-
Release Date
2012 January

Keatext features and specs

  • Predictive recommendations: Yes
  • Customizable dashboard: Yes
  • Topics and opinions heatmap: Yes
  • Advanced sentiment analysis: Yes
  • Multichannel analysis: Yes

ProdPad features and specs

No features have been listed yet.

Keatext videos

Introducing Keatext

More videos:

  • Demo - Introducing Keatext

ProdPad videos

ProdPad Overview

More videos:

  • Demo - ProdPad Demo: Product Management Software

Category Popularity

0-100% (relative to Keatext and ProdPad)
NLP And Text Analytics
100 100%
0% 0
Project Management
0 0%
100% 100
Customer Experience Management
Customer Feedback
0 0%
100% 100

User comments

Share your experience with using Keatext and ProdPad. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, ProdPad seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Keatext mentions (0)

We have not tracked any mentions of Keatext yet. Tracking of Keatext recommendations started around Mar 2021.

ProdPad mentions (1)

  • Cheaper alternative to ProdPad?
    From what I've seen of ProdPad it looks like an amazing piece of software, and one which I think would make my life as an aspiring product manager much easier - but it's very expensive. Source: over 2 years ago

What are some alternatives?

When comparing Keatext and ProdPad, you can also consider the following products

Chattermill - Extract actionable insights from customer feedback using deep learning

productboard - Beautiful and powerful product management.

monkeylearn - Text Mining Made Easy. Extract and classify information from text. Integrate with your App within minutes.

Aha - Aha! is the new way to create visual product roadmaps. Web-based product management tools and roadmapping software for agile product managers.

Tibco Data Science - Data science is a team sport. Data scientists, citizen data scientists, business users, and developers need flexible and extensible tools that promote collaboration, automation, and...

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.