Software Alternatives, Accelerators & Startups

Keap VS UserGuiding

Compare Keap VS UserGuiding and see what are their differences

Keap logo Keap

Grow Sales. Save Time. Get Organized.

UserGuiding logo UserGuiding

Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.
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  • Keap Landing page
    Landing page //
    2023-10-11

Wish you had eight arms? Us too. That’s why we built Keap. Our CRM and sales and marketing tools help you get more done with less work so you can grow your business.

  • UserGuiding Welcome users with an onboarding guide
    Welcome users with an onboarding guide //
    2024-06-14
  • UserGuiding Create product tours and walkthroughs
    Create product tours and walkthroughs //
    2024-06-14
  • UserGuiding Show all of your educational material in-app
    Show all of your educational material in-app //
    2024-06-14
  • UserGuiding Create target segments of your users
    Create target segments of your users //
    2024-06-14
  • UserGuiding Gather and track user feedback
    Gather and track user feedback //
    2024-06-14
  • UserGuiding Get detailed performance analytics
    Get detailed performance analytics //
    2024-06-14

Most users struggle to see the full value of a product within the first 14 days (if ever).

That's why we built UserGuiding, a no-code product adoption platform that helps increase activation & retention and reduce churn using many in-app walkthroughs and widgets as well as standalone Knowledge Base and Product Updates pages. Provide your users all the self-serve help they need throughout their journey, and also gather valuable insights and feedback from them with our in-app surveys to give you direction and improve your product development.

The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface.

Try UserGuiding today to give your product adoption a huge, instant boost.

UserGuiding

$ Details
paid Free Trial $89.0 / Monthly (Basic; Guides & Checklists, Knowledge Base, In-app Surveys)
Platforms
Google Chrome Browser PHP JavaScript Wordpress Magento Shopify Firefox

Keap features and specs

No features have been listed yet.

UserGuiding features and specs

  • User Onboarding Guides: Yes
  • Hotspots: Yes
  • Onboarding Checklists: Yes
  • Knowledge Base: Yes
  • Resource Centers: Yes
  • Product Updates Page: Yes
  • In-App Surveys: Yes
  • NPS Surveys: Yes
  • User Engagement Analytics: Yes
  • User Identification: Yes
  • Audience Segmentation: Yes
  • No-code: Yes
  • Custom Attributes: Yes
  • Weekly Reporting Emails: Yes
  • Custom CSS: Yes
  • Google Analytics Integration: Yes
  • Hubspot Integration: Yes
  • Slack Integration: Yes
  • Intercom Integration: Yes
  • Mixpanel Integration: Yes
  • Multiple Team Members: Yes
  • Multiple Domains: Yes

Keap videos

No Keap videos yet. You could help us improve this page by suggesting one.

+ Add video

UserGuiding videos

Customer Stories #1 - Onboarding New Users of SaaS Company

More videos:

  • Tutorial - UserGuiding University #1
  • Demo - 🌟 UserGuiding - Onboard your new users, without any coding! 🌟
  • Review - UserGuiding Review - Create Guided Onboarding Guides With ZERO Code - Great For Course Creators
  • Demo - Connecting the Dots - learn how to apply UserGuiding to a real project

Category Popularity

0-100% (relative to Keap and UserGuiding)
CRM
100 100%
0% 0
User Onboarding And Engagement
Sales
100 100%
0% 0
User Engagement
0 0%
100% 100

User comments

Share your experience with using Keap and UserGuiding. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Keap and UserGuiding

Keap Reviews

13 Best Email Marketing Software for Businesses in 2022
The downside of InfusionSoft is the complex system they have. When you compare it with other similar tools, you realize that it is super difficult to learn and put into implementation. Even a simple task such as sending a newsletter is very complicated. InfusionSoft is super expensive, so you need to decide whether you need its high-performing technical capabilities or not.
Top 21 Salesforce’s Competitors and Alternatives
Keap offers marketing and sales software for small businesses. For 20 years, Keap empowered entrepreneurs by helping them manage customer relationships and leverage email marketing to grow sales. The company has around 650 employees and generates over $100 million annually.
7 Salesforce Alternatives You Need To Check Out Now
The mobile version of InfusionSoft is quite efficient and encompasses only the basic levels of marketing sales features and a simple payments integration. It further offers the convenience of accessing your sales and marketing data on the go.
Source: sprout24.com
The 36 Best Marketing Automation Tools to Use in 2020
Keap is a platform built for solopreneurs and small service businesses. It offers useful automation features for service businesses. Still, It lacks some crucial features like product messaging and integrations with tools like Segment.com and Stripe, to be a viable choice for a software company.
Source: encharge.io
6 HubSpot Alternatives You Should Switch To Now
CRM: Manage your important data on leads and customers all in one place, the handy Infusionsoft dashboard. If you use Infusionsoft’s marketing and sales automation, this information is viewable on the CRM dashboard as well.

UserGuiding Reviews

15 best user onboarding software you need to try in 2023
UserGuiding is a no-code platform where no coding is required to get up and running, and the walkthroughs are interactive, moving at the pace of each user. Hotspots are a popular feature – highlighted portions of the screen with short explanations, which the user can read and digest before moving to the next section.
8 Best Usetiful Alternatives and Competitors That Are More Professional
UserGuiding’s Analytics dashboard gives you actionable insight on the performance of your onboarding content. UserGuiding allows you to track view and completion data for each guide, tooltip, hotspot, checklist, and resource center – while also giving you information about daily active users, and satisfaction scores.
Source: userguiding.com
Top alternatives to UserGuiding
Pricing - Userguiding limits their plans by number of Monthly Active Users. While this is a widespread approach in the SaaS industry, it is very restricting and unfair. In many cases, one may want to run tours only on a fraction of the customer base, thus overpaying for the rest of the users who may never interact with content from Userguiding. “The price is a bit high. It...
Appcues Alternatives and Competitors
Miraç is Content Editor of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.

Social recommendations and mentions

Based on our record, Keap should be more popular than UserGuiding. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Keap mentions (3)

  • Looks Like Active Campaign is Going Through Some Drama
    The competitors like Groundhogg and Keap are going to get some "switchers". Folks looking to stay on a budget, especially in times of economic uncertainty are going to look for good alternatives. Source: over 1 year ago
  • What are some of your favorite tools?
    Here's a few: • BuzzSumo - a great tool for getting content insights on any topic (content strategy, influencer marketing, etc.) • ActiveCampaign - CRM, marketing, and e-mail marketing automation for e-com, B2C AND B2B • Keap - simple automation for sales and marketing • Bitrix24 - good CRM for beginners (solid free plan). Source: about 2 years ago
  • How to get started with CRM automation (with 3 no-code workflow ideas) 👥
    Keap offers an e-mail marketing and sales platform for small businesses, including products to manage and optimize the customer lifecycle, customer relationship management, marketing automation, lead capture, and e-commerce. The Keap node and Keap Trigger node allow you to manage companies, contacts, contact notes and tags, ecommerce orders and products, emails, and files. - Source: dev.to / almost 3 years ago

UserGuiding mentions (2)

  • What tool are you using for walk-thru / onboarding wizard? (Pendo, WalkMe, Appcues, etc)
    I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: over 2 years ago
  • Similar product launched before us
    Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: over 3 years ago

What are some alternatives?

When comparing Keap and UserGuiding, you can also consider the following products

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

HubSpot CRM - Free CRM software for small businesses.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.