Software Alternatives, Accelerators & Startups
Register | Login

Kavkom VS NICE inContact

Compare Kavkom VS NICE inContact and see what are their differences

Front
The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Kavkom logo Kavkom

Discover the cloud business telephony solution with innovative, simple, and intuitive features coupled with the Kavkom CRM. ✔️ Custom demo!

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Kavkom Landing page
    Landing page //
    2023-09-05

Kavkom reinvents the internal and external communication of your company thanks to its multi-function platform interconnecting company telephony, telephone numbers in more than 50 countries, videoconferencing, CRM, call campaigns, voice message broadcasts, SMS sending. .

Our modular product adapts to any type of business, whatever its size, and gives you access to a tailor-made system equipped with all the functionalities you need for company growth.

  • NICE inContact Landing page
    Landing page //
    2023-10-04

Kavkom features and specs

  • APIs: Yes
  • Mobile Access: Yes
  • Alerts and escalation: Yes
  • Archiving and retention: Yes
  • Automatic call: Yes
  • GRC: Yes
  • Computer telephony coupling: Yes
  • Real-time chat: Yes
  • Chat and messaging: Yes
  • Audio and video conferences: Yes
  • Quotation: Yes
  • Automatic call distribution: Yes
  • Manuals calls distribution: Yes
  • Call recording: Yes
  • Scheduled recording: Yes
  • Virtual extensions: Yes
  • Campaign management: Yes
  • Call center management: Yes
  • Contact management: Yes
  • Email management: Yes
  • Workflow management: Yes
  • Lead management: Yes
  • Waiting lists management: Yes
  • Sales pipelines Data importing and exporting: Yes
  • Third party integrations: Yes
  • Call Loging: Yes
  • SIP trunks: Yes
  • SMS messaging: Yes
  • Internationals Phone Numbers: Yes
  • Documents storage: Yes
  • Call tracking: Yes
  • Real-time monitoring: Yes
  • Calendar and reminder system: Yes
  • Activity Dashboard: Yes
  • Call transfer: Yes

NICE inContact features and specs

No features have been listed yet.

Kavkom videos

+ Add

How to configure HubSpot integration in Kavkom CRM

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Kavkom and NICE inContact)

Kavkom

NICE inContact

Call Center Software
10 10%
Call Center Software
90% 90
Communication
3 3%
Communication
97% 97
Enterprise Communication
4 4%
Enterprise Communication
96% 96
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Kavkom and NICE inContact. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Kavkom and NICE inContact

Kavkom Reviews

We have no reviews of Kavkom yet.
Be the first one to post

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Kavkom and NICE inContact, you can also consider the following products

CloudTalk - Work locally, grow globally

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Loading...