Automatically generate screenshots reflecting the latest version of your product and eliminate the manual burden of updating product screenshots in your help center.
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Kaseya BMS
SuperOps.ai
Atera
HaloPSA
Datto
NinjaOne
SolarWinds MSP Manager
monday.com
osTicket
Freshdesk
Intercom
Zendesk
LiveAgent
tawk.to
JivoChat
TextUs
Kaseya BMS osTicketNo Kaseya BMS videos yet. You could help us improve this page by suggesting one.
Based on our record, osTicket seems to be more popular. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 9 months ago
Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 11 months ago
We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: 12 months ago
Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
SuperOps.ai - Remote Monitoring & Management(RMM) and Professional Services Automation(PSA) platform for Managed Service Providers
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Atera - Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
HaloPSA - You’re in good company 100,000+ people, from 40+ countries, trust HaloPSA to centralise their business processes.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
