Software Alternatives, Accelerators & Startups

Kaitaku VS UseResponse

Compare Kaitaku VS UseResponse and see what are their differences

Kaitaku logo Kaitaku

Drive product decisions based on qualitative user feedback.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • Kaitaku Landing page
    Landing page //
    2022-09-30
  • UseResponse Landing page
    Landing page //
    2023-10-10

Kaitaku videos

Mario Tackles Depression | Kaitaku

More videos:

  • Review - I Watched The Fire Emblem Anime and.... - Kaitaku
  • Review - Samus Manga Origin is ESSENTIAL Metroid | Kaitaku

UseResponse videos

Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to Kaitaku and UseResponse)
User Feedback
100 100%
0% 0
Customer Feedback
2 2%
98% 98
User Feedback Management
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kaitaku and UseResponse

Kaitaku Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing Kaitaku and UseResponse, you can also consider the following products

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Savio - Track feature requests to drive expansion and retention revenue. Centralize feature requests in one place with no workflow disruption. Track feature requests from Intercom, Help Scout, Slack, Salesforce, Zapier, Chome Extension, API and more.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Refiner - Customer Feedback Surveys For SaaS

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.