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JSON Web Token VS tawk.to

Compare JSON Web Token VS tawk.to and see what are their differences

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JSON Web Token logo JSON Web Token

JSON Web Tokens are an open, industry standard RFC 7519 method for representing claims securely between two parties.

tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
  • JSON Web Token Landing page
    Landing page //
    2023-08-19
  • tawk.to Landing page
    Landing page //
    2023-07-22

JSON Web Token features and specs

  • Stateless
    Since JWTs are self-contained, they do not require server-side sessions, enabling stateless authentication and reducing server memory usage.
  • Scalability
    JWTs can easily be used in distributed systems and microservices architectures due to their stateless nature, facilitating horizontal scaling.
  • Decentralized Issuance
    Multiple issuers can create and sign their own tokens, allowing for more decentralized and flexible authentication mechanisms.
  • Performance
    JWTs eliminate the need for database lookups during authenticating requests, as the token contains all the necessary information, which can lead to performance improvements.
  • Cross-domain and Mobile Compatible
    JWTs are widely supported by different platforms and can easily be used in cross-domain situations and with mobile applications.
  • Security
    JWTs can be signed and optionally encrypted, ensuring the authenticity and integrity of the data they carry.

Possible disadvantages of JSON Web Token

  • Size
    JWTs tend to be larger than session IDs, which can increase the amount of data transmitted during requests.
  • Expiration Handling
    Managing token expiration can be complex. Once a token is issued, it remains valid until it expires or is explicitly revoked.
  • No Built-in Revocation
    Unlike sessions, JWTs cannot be easily revoked server-side, making it difficult to immediately invalidate tokens without additional mechanisms.
  • Security Risks
    If a JWT is intercepted or compromised, it can be used until it expires. Thus, it should be properly secured and transmitted over HTTPS.
  • Token Overhead
    Embedding too much information in the token payload can lead to performance overhead and potential data exposure risks.
  • Complexity
    Implementing JWT correctly requires a thorough understanding of security practices and token lifecycle management, which can add complexity to the system.

tawk.to features and specs

  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages of tawk.to

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

JSON Web Token videos

+ Add

JSON Web Tokens Suck - Randall Degges (DevNet Create 2018)

More videos:

  • Review - JSON Web Tokens with Public Key Signatures
  • Review - RFC 7519 JSON Web Token (JWT), Review

tawk.to videos

+ Add

Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

Category Popularity

0-100% (relative to JSON Web Token and tawk.to)

JSON Web Token

tawk.to

Identity Provider
100 100%
Identity Provider
0% 0
Customer Support
0 0%
Customer Support
100% 100
Identity And Access Management
100 100%
Identity And Access Management
0% 0
Live Chat
0 0%
Live Chat
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare JSON Web Token and tawk.to

JSON Web Token Reviews

We have no reviews of JSON Web Token yet.
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tawk.to Reviews

9 Best Tidio Alternatives Compared
Tawk.to is a great solution for startups and small businesses. It’s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It offers customizable live chat widgets, real-time visitor monitoring, multi-agent chat handling, automated messaging, and built-in ticketing.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

Social recommendations and mentions

Based on our record, JSON Web Token should be more popular than tawk.to. It has been mentiond 301 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

JSON Web Token mentions (301)

  • OAuth or JWT? Everything Developers Need to Know in 2025
    ​Security Considerations • JWT o Always use HTTPS to prevent token interception o Set short expiration times o Avoid storing sensitive data in the token • OAuth o Always validate redirect URIs o Implement proper token revocation o Consider using PKCE for public clients References • The Ultimate Guide to Implementing Authentication in JavaScript Applications • OAuth 2.0 – RFC 6749 • JWT.io –... - Source: dev.to / 4 days ago
  • Guide to JWT API Authentication
    Jwt.io is a great playground to get used to working with JWTs. - Source: dev.to / 23 days ago
  • Verifying Cognito access tokens - Comparing three JWT packages for Lambda authorizers
    The Lambda authorizer code decodes and verifies the token, and its business logic determines whether the request should proceed to the backend or be denied. Cognito access tokens are JSON Web Tokens (JWTs), and to simplify our coding, we might opt for an external package to handle token verification. - Source: dev.to / about 2 months ago
  • Authentication and Authorization Best Practices in ASP.NET Core
    You can decode the created JWT token using JWT IO web site to see what's inside. - Source: dev.to / about 2 months ago
  • How To Use JWT Token In React JS
    JWT.io – A great resource to decode, verify, and generate JWT tokens. - Source: dev.to / 2 months ago
View more

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: almost 2 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: about 2 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: about 2 years ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 2 years ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 2 years ago
View more

What are some alternatives?

When comparing JSON Web Token and tawk.to, you can also consider the following products

Auth0 - Auth0 is a program for people to get authentication and authorization services for their own business use.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Firebase Authentication - Application and Data, Application Utilities, and User Management and Authentication

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Spring Security - The Spring portfolio has many projects, including Spring Framework, Spring IO Platform, Spring Cloud, Spring Boot, Spring Data, Spring Security...

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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