Software Alternatives & Reviews

JourneyLabs VS Smaply

Compare JourneyLabs VS Smaply and see what are their differences

JourneyLabs logo JourneyLabs

JourneyLabs is a platform that helps organizations in healthcare and allows users to deploy automated digital engagement systems.

Smaply logo Smaply

Online tool for customer journey maps, personas and stakeholder maps. Try for free. Best hub for customer experience insights. Great customer support.
  • JourneyLabs Landing page
    Landing page //
    2022-06-20
  • Smaply Landing page
    Landing page //
    2022-03-09

Smaply is a cloud-based customer experience platform that allows businesses to create personas, journey maps and stakeholder maps and share them with team members. Professionals can utilize the drag-and-drop functionality to add images, texts or video files in journey maps and export them in various formats including PDF, PowerPoint, Excel and PNG.

Using Smaply's collaborative platform, enterprises can grant-role based access to specific employees, invite user comments on maps and share live links with several recipients. It enables managers to create individual personas for clients by uploading images and adding important highlights relevant to the customer's journey. Additionally, it comes with an administrative dashboard, which helps users view ongoing projects and retrieve the details of specific stakeholders via search functionality.

Pricing is available on monthly and annual subscriptions. Support is extended via phone, email and other online measures.

Smaply

Website
smaply.com
$ Details
freemium €19.0 / Monthly (Basic plan, billed monthly per user)
Platforms
Www.smaply.com

JourneyLabs videos

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Smaply videos

Why to use a digital tool for customer journey maps

More videos:

  • Review - Create a Customer Journey Map using Smaply
  • Tutorial - How to create a customer journey map with Smaply (Part 2)

Category Popularity

0-100% (relative to JourneyLabs and Smaply)
Customer Journey
27 27%
73% 73
Marketing Platform
29 29%
71% 71
Personas
30 30%
70% 70
Customer Experience
35 35%
65% 65

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What are some alternatives?

When comparing JourneyLabs and Smaply, you can also consider the following products

Pointillist - Pointillist is a customer journey analytics software that allows users to know about the whole experience of customers when they visited their website.

Uxpressia - Create customer journey maps, personas & impact maps online

CEMantica - CEMantica is a journey mapping tool that enables users to understand the experience and movement of their customers throughout their visit.

Custellence - Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness

Touchpoint Dashboard - Touchpoint Dashboard is a platform that allows users to visualize and understand the customer experience in a better way.

Webtrekk - With the Webtrekk App, you can access your most important analyses and reports from your Webtrekk...